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A little bit about us

Merry Maids of Bromley and Orpington began providing domestic cleaning services in the area in 2002. Now under new business owner Richard Wall who previously had worked in the Security Industry. Richard decided to leave the busy industry in favour of the challenge and rewards of setting up a cleaning franchise business.

 Being a dad of two young kids and having had a busy career Richard knew how hard it is to manage and juggle all aspects of life, to ensure you keep that work life balance. So helping other people in a similar position seemed a perfect solution to a career change.

Now, over a decade later, the business employs 10 maids and a Manager. Many of these have worked for Merry Maids for many years. All our staff take a pride in their work.

MM Bromley & Orpington
Unit S
1 Lagoon Road
Orpington
Kent
BR5 3QX
Tel: 0168 983 0000
bromley@merrymaids.org.uk

Areas We Cover

We provide domestic cleaning services in:

• Bromley
• Orpington
• Beckenham
• Petts Wood
• Keston
• West Wickham
• Hayes
• Bickley
• Sidcup
• Bexley
• Bexleyheath
• Chislehurst
• Swanley

Domestic Cleaning Services in Bromley

Regular Cleaning Services

No-one wants to spend all their spare time cleaning their home. Thats our job! Our home cleaning services in Bromley give you back the time to concentrate on the things that you enjoy.

We can carry out a regular cleaning service on a weekly, fortnightly or four weekly as required and we even supply all our own cleaning equipment and materials!

A typical visit would include the tasks below:

All rooms

• Remove cobwebs
• Dust picture frames and ornaments
• Vacuum
• Dust furniture, woodwork, shelves and skirting boards
• Vacuum furniture including under seat cushions
• Empty bins.

Kitchens

• Clean worktops and wall tiles
• Clean cooker front and hob
• Clean outside large appliances
• Clean inside microwave
• Clean small appliances
• Vacuum and wash hard floors.

Bathrooms

• Clean showers, bath, sink and tiled surfaces
• Clean mirrors
• Clean toilets
• Polish chrome
• Wash hard surface floors

We would be happy to discuss in more detail what cleaning requirements you have.

Within each house we operate a strict cleaning process using coloured cloths for certain areas, to avoid cross contamination, and use a fresh set of materials for each clean.

All our staff are fully trained in Health and Safety regulations and procedures for the correct use of our products.

One-Off/Spring Cleaning Services

Tenancy and Letting Agent Services

We are experienced at working with letting agents to help keep their clients and property owners happy. All too often property owners are faced with the hassle of redecoration and deep cleaning at the end of a tenancy in order to get their property back into a rentable state. That’s where we can help. We have designed our tenancy clean to provide you with the best possible service. Our cleaners know how important it is to leave the property as immaculately as possible whether people are moving in/out or selling a house.

If you are a letting agent and have your own cleaning specification we are happy to follow your own specialised requirements.

To enquire about booking a tenancy clean. We will be happy to provide you with a team of maids, using professional materials and equipment, always cleaning to a high standard, which we guarantee. We often works as part of a tenancy agreement to regularly clean your clients’ properties keeping them clean and tidy for the duration of the agreement so that there are no end of tenancy surprises.

Use us because:

• We can keep an eye on your clients’ properties because we’re there regularly
• We notify you of any potential problems
• By visiting regularly, we can keep on top of the cleaning, which reduces the need for deep cleaning
• We can ensure a swift end of tenancy change over, making the property available for the re-let immediately after the tenant has vacated.
• We can also co-ordinate carpet cleaning where required.

We are also happy to offer a service to landlords and letting agents to clean communal areas on a regular basis.

Pricing

Cost is obviously an important factor when choosing a cleaning service. At Merry Maids Bromley and Orpington we are quite familiar with people calling us and asking for our ‘Hourly Rate’ and this can be quite distracting from the big differences between one service and another. We hope this summary helps to explain the differences in cost from different types of provider.

There are three very distinct types of cleaning service:

• A Professional Company. Where the staff are employed legally on PAYE. They receive holiday pay, sick pay when they are unwell and contributions into their pension. These are workers rights and all good employers are responsible for this. All equipment and products are provided. Health and Safety Law is adhered to and all hazards and accidents are the responsibility of the company, not the customer. All staff attend the office twice a day, once in the morning to collect equipment, supplies , work schedule and customer keys in the morning. All are returned safely in the afternoon. Staff attending the office is essential to manage workload and arising issues. Such a business will typically be run from business premises.
• A Cleaning Agency. Staff are self – employed. They might only visit the Cleaning office once on the day of their interview and never again. They are paid directly by the customer who then assumes employer responsibilities. Equipment and supplies are provided by the customer who then assumes health and safety responsibilities. The cost per hour is comprised of the cash paid to the cleaner and the agency fee. Such a business will typically be run from a spare bedroom.
• A Mrs Mop type cleaner. Who may live round the corner and come and clean on a casual basis for cash.

At Merry Maids Bromley and Orpington we hope that you can see the value in employing a professional and responsible service. There will of course be a difference in cost. We will always be happy to come over and meet you, see your home and give you a no obligation quotation but please don’t call us and ask for our ‘hourly rate’.

We do understand that some customers will choose their cleaning service predominantly on price, but we are unable and would never hope to compete on price with services in the second and third category.

Dementia Friends

Alzheimer’s Society’s Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia. It aims to transform the way the nation thinks, talks and acts about the condition. Dementia touches the lives of millions of people across the UK. Dementia Friends was launched to tackle the stigma and lack of understanding that means many people with the condition experience loneliness and social exclusion.

Merry Maids of Bromley/Orpington is pleased to be Dementia Friends. 

A Dementia Friend or Dementia Friends Champion is someone who has a better understanding of dementia; will know how to act more sympathetically towards people with dementia in their communities and workplaces; and has committed to taking a practical action to help people with dementia, contributing to a dementia friendly community. From telling friends about the Dementia Friends programme to visiting someone you know living with dementia, every action counts.

You can find out more about Dementia Friends here.

Testimonials

“Always excellent and willing to adapt to last minute requests”  Mr H, Beckenham – 102+ visits

“Thank you for the excellent cleaning you have provided for the last 13 years. Merry Maids have shown commitment in standard and punctuality” Mrs T, Orpington  – 288 visits.

“Very helpful and flexible service. Thank you very much” Mrs F,Orpington – 405+ visits.

“Always friendly and very helpful, Excellent work” Mrs W. Petts Wood – 212+ visits.

“Very helpful and flexible service. Thank you very much” Mrs F.Orpington – 405+ visits.

“All your staff are helpful and polite and I have no complaints” Mr W.Petts Wood – 380+ visits

“They are friendly and amusing and work well in spite of bric a brac and clutter, and often help me beyond the call of duty” Mrs R. Petts Wood

“Excellent service always punctual always willing and helpful” Mrs T. Orpington – 266+ visits

“Very professional service as always” Mrs H. Orpington – 164+ visits

“A pleasure to have the girls in the house” Mr G. Hextable – 140+ visits

“A thoroughly good service which I would recommend to anyone.” Mrs D.Keston. – 26+ visits

“The quality of the cleaning is first rate and the girls are a pleasure to have around.” Mrs.Chislehurst. – 63+ visits

“Girls are always so polite when they come very thorough and anything extra I want done is never a problem.” Mrs S.Bexleyheath – 27+ visits

“All staff are helpful and polite and cooperative. I look forward to their visits.” Mrs H.Swanley – 138+ visits

“The house always looks sparkling and smells wonderful after a visit from Merry Maids.” Mrs S.Beckenham – 146+ visits. 

“Very happy with the service – always a pleasure to come home on cleaning days.” Miss L.Orpington – 185+ visits.

“Very pleased with the service I receive.” Mrs V Bromley – 175+ visits

“No complaints whatsoever. Extremely pleased we chose your company” Mrs M.Bexleyheath – 6+ visits

“A first class, hard-working, careful quality service” Mrs G. Orpington – 34+ visits

“Very happy with the attitude and professionalism of your staff” Mrs F. Beckenham – 64+ visits

“The attitude and approach is excellent as well as manner. They strike the right note and are a pleasure to see.” Mrs H.Swanley – 162+ visits

“The girls are always cheerful and efficient and a pleasure to have in the house” Mrs G. Hextable – 95+ visits

“The girls are a credit to your company” Mrs W. Chislehurst – 107+ visits

‘Very good cleaning, always thorough and any requests I make taken on board’ Mrs C   – 51+ visits

‘Always cheerful and pleasant to have working in the house. 10 out of 10, Well done keep up the good work’ Mr G – 114+ visits

‘Excellent work completed with care and consideration. Alison is always willing to help and presents a happy and cheerful appearance. Mrs C – 200+ visits

‘My cleaners are cheerful, kind, sympathetic and trustworthy, and so helpful’ Mrs R –  122+ visits

‘Always punctual reliable cheery and flexible’ Mrs L – 185+ visits

It is a pleasure to welcome these ladies into our home every fortnight – Mrs H 

The ladies always go over and above any cleaning service I’ve had in the past. My house is always spotless. Whenever I am home when they come, they are such lovely ladies, polite, professional, great with my baby, great with my baby. I love that they always do a bit extra by giving it the personal touch. Very considerate cleaners!

Cleaning for the elderly and disabled

Since opening, Merry Maids of Bromley have found that our community has changed. The UK population is aging and more and more we are working with families to assist in looking after elderly relatives, who want to stay comfortably living in their homes for as long as possible. Increasingly we are also working for clients who find it more difficult to maintain their household as they would like due to illness or disability.

Merry Maids of Bromley can offer a service that is tailored to the needs of the client. By providing staff and a supporting office that genuinely care about our elder clients.

What we can Offer:

• Initial consultation with you, relatives, support services to discuss your individual needs.
• A one off clean to get on top of all those jobs that just have not got done.
• Regular cleaning, weekly, bi weekly monthly or what ever suits you.
• The cleaning team will bring all their products and equipment so no worrying about have you got everything that is needed.
• We understand that a specific day and time is important to our elderly clients.
• To keep continuity we ensure the same maids visit at each clean
• All staff are trained to give clients time to get to their door.
• Fully reference and trained staff, with continuity, so that a relationship can be developed.
• All staff are familiar with key safes and other security systems.

When the team are with you they can:

• Clean your home
• Put pre ordered shopping away
• Put on a wash or tumble dry
• Do your Ironing
• Change your beds
• Clean the oven or fridge
• Feed pets
• Check use by dates in the fridge
• If needs be keep in touch with relatives to let them know all is well.

Just let us know what will help you and we will try our best to accommodate your requirements.

Please contact us to see how we can help telephone: 01689-830000 or Email: bromley@merrymaids.org.uk

Download Zone

Here you can download information from Merry Maids of Bromley and Orpington that will help you with things to think about and consider when hiring a cleaning provider in Bromley and Orpington.

Please note that these documents open as PDF’s.

MM Bromley & Orpington Our Service Standards

Merry Maids Bromley & Orpington Domestic Buyers Guide

Current Job Vacancies

We are currently recruiting for the following position(s):

Domestic Cleaner

Domestic Cleaning Services in Bromley

If you are interested in working for Merry Maids of Bromley & Orpington?  Please check to see if you meet our initial criteria:

• Are you a reliable, trustworthy & capable person looking for a part time job?  You will receive 1 week training and your uniform is provided
• You will be working as part of a team and you need to be a driver with your own car
• We clean to the highest standards and need a professional person to join our busy expanding team
• References will be required and as this is a physically demanding job you need to be an active and fit person
• 27-32 hours per week and you must be available Monday to Friday 9am to 4.30 pm
• We only work Monday – Friday so no weekends and no evenings.  We pay a mileage rate on top of your wages for any driving done and your pay is fortnightly direct into your bank account
• We are a well established business (15 years) that is growing rapidly and we need reliable conscientious domestic cleaners to join us.

If you can answer yes to all the above then please call: 01689 830000

Gift Vouchers

Merry Maids of Bromley also offer gift vouchers in a range of values. Why not treat a loved one to the gift of domestic cleaning services in Croydon? A perfect birthday present for that tricky-to-buy-for relative!

`For more information contact us on bromley@merrymaids.org.uk or by phone on 01689-830000