Merry Maids: Dementia-Trained Cleaners
Merry Maids Leicester Branch Manager Rachel and cleaner Sam discuss what being dementia-trained cleaners means to them.
At Merry Maids, we’re here to take care of your environment, which means taking care of you.
As part of our ongoing partnership with Alzheimer’s Society, our staff across the UK have completed licensed training to provide help and hope to our customers living with dementia, making us the only officially dementia-trained domestic cleaners in the land!
We’re not just experts in home cleaning.
We’re also a nationwide network of compassionate, friendly, and warm local professionals who always go above and beyond to help the people who trust us daily to clean their homes.
As part of our commitment to dementia and Alzheimer’s support, our mission is to operate under three interlinked core values and guiding principles:
Understanding
Through our partnership with Alzheimer’s Society, our cleaners and business owners deeply understand Alzheimer’s and dementia. Which helps us provide…
Reassurance
We know that for anybody, a lot goes into feeling comfortable letting somebody clean your home. That’s why all our staff are fully insured and DBS-checked.
For any customer, our aim through our training, high standards and the relationship we build with you is to put you at ease.
Our goal is to help you relax, knowing that the cleaning is done to an exceptional standard, by people who understand your needs.
With our expertise working with and around Alzheimer’s, that reassurance can extend to those living with dementia, who know Merry Maids is a name they can trust to deliver expert…
Support
Our work means we can help the Alzheimer’s Society in their mission to provide help and hope to those living with dementia in the UK.
Whether that’s one of the over 900,000 people with the disease or their carers and families, we’re here to alleviate some of the pressure by maintaining a safe and clean environment for them to live.
What it Means to Merry Maids in Leicester
The team at Merry Maids of Leicester have various experiences with Alzheimer’s and dementia, both personally and professionally.
Cleaner, Sam, joined Merry Maids after a career working in an adult and social care background.
So, she is no stranger to the care that goes into the specialist services we provide across the UK.
For her, the training developed existing knowledge and experience to help equip her to deliver our premium cleaning services armed with expert knowledge on supporting people living with dementia.
“I think there’s never a time when you stop learning, so the training helped me understand the nuances and those reminders and those refreshers on training I’d done before,” she says.
Branch Manager Rachel Mullaney adds:
“My staff are brilliant. They have a vast understanding of dementia anyway; from different backgrounds they’ve come from and also personal experiences. [The training] giving my girls the knowledge that when they do go out to clean and they come across dementia, we can navigate it in the right way.
They feel confident when they go into customers’ homes. I feel confident that customers are getting exactly what they need, and we both have the same level of understanding.”
“We have received, phone calls and emails from various people who have wanted to have a cleaner and they’ve confided in me that their family member has Alzheimer’s or dementia. Sometimes it is undiagnosed. I can reassure them that we know how to deliver dementia-friendly cleaning and that they have a cleaner that understands.”
Learn the value of dementia-trained cleaners who care
If you’re in Leicester and the surrounding areas and would benefit from professional cleaning services from dementia-trained cleaners and local professionals, contact Rachel and her team on 0116 275 9055 or book online.
Or, nationwide, find your nearest Merry Maids business now to see how we can help you today.
