enopause Employee Support

Merry Maids of Croydon & the menopause

How Debbie Walker from Merry Maids Croydon has been supporting her staff through a new menopause policy.

Successful Mums is a London-based organisation funded by mayor Sadiq Khan that provides support to working mums in the area. Recently, Merry Maids of Croydon has partnered with Successful Mums to develop staff policies and training after business owner Debbie Walker spotted an advert on a local notice board. Since then, Debbie has received support in business management, flexible working, and policy making.

Debbie knew that due to the nature of her staff, it was vital to draft a health policy specifically to support her staff working during menopause and perimenopause. So, with the support of both Successful Mums and Wirehouse Employer Services, Debbie has worked to take account of existing menopause policies already in law and offered a range of bespoke support to her staff. She says the goal when developing was to ensure that work undertaken by her staff is manageable and that any menopause symptoms are not worsened as a result of their work. She also wanted to continue to develop a culture of understanding and openness around menopause so that the women working for Merry Maids Croydon can ask for support and speak confidently about this issue without embarrassment, all whilst treating them with dignity and respect.

As the no-nonsense named “The Menopause Charity” highlights, “Your experience of menopause is unique to you, which is the main reason why there’s so much confusion about symptoms and treatment.” This means that providing adequate legislation and policy around it can be tricky. That’s why support from organisations like Successful Mums can be vital for businesses like Merry Maids Croydon in helping do right by their staff. As a result, of the varying experiences of menopause, the Croydon policy treats staff on a case-by-case basis whilst providing in a range of areas.

The new menopause policy provides

  • Flexible work arrangements such as adjustments to working hours
  • Hybrid working patterns
  • Adjustments to workplace procedures and processes
  • Prohibiting the need for extensive travel or manual handling
  • Facilities or areas for keeping cool
  • Fresh, cold water is available at all times
  • Providing desk fans if requested
  • Ability to take comfort breaks when needed
  • Ability to attend medical appointments in line with Company procedure
  • One-to-one support from managers
  • Deadline/task reminders from managers if requested which may include extended deadlines
  • Information and signposting to relevant organisations

Note: This list is not exhaustive

Treating workers with respect and dignity also means that this policy does not deny staff their agency, and all workers are still responsible for looking after their health and helping to further foster and maintain an open and caring work environment in which staff support themselves and one another.

Want more info?

Are you looking for more information about menopause at home and work? There are lots of brilliant resources that can help you learn more. Such as, but not limited to:

Looking for work?

If you’re interested in working as a domestic cleaner for Merry Maids Croydon, get in touch with Debbie and the team by calling 020 8663 3268 or emailing croydon@merrymaids.org.uk for more information.

If you’re outside of Croydon, you can find your nearest Merry Maids business to inquire about employment opportunities, or to book a free quote on a range of our bespoke and professional domestic cleaning services today.