Merry Maids Sutton Coldfield wins Prestigious Award of Excellence

Merry Maids business awarded for excellence in business at annual conference.

The owner of Merry Maids Sutton Coldfield was recognised for their exceptional contributions to their business and brand by winning the coveted Merry Maids Award of Excellence at the ServiceMaster Thrive in 2025 conference and gala evening last week.

This blog post has all the details.


Excellence at Merry Maids Sutton Coldfield

Merry Maids Sutton Coldfield, who also won the Award of Excellence in 2023, provides expert, compassionate and professional home cleaning services across Sutton Coldfield and the surrounding areas. It is owned and operated by Becky Hewitt, who, until 2024, co-owned the business alongside her best friend and business partner, Helen Bielby, the daughter of the original owner.

With Helen stepping back from the business at the end of 2024, Merry Maids Sutton Coldfield has been left solely in Becky’s hands, and this award exemplifies not only the successes the duo achieved during Helen’s final year but also the strides Becky has made in taking the business under her sole ownership.

The Award of Excellence has been awarded to Becky and the team at Sutton Coldfield for their dedication to embracing all the systems and solutions prescribed as part of the Merry Maids brand model, and the support that’s been offered to them by the central support team.

They have also been a great advocate and champion of the brand’s latest evolutions, such as our online shop and the mobile app, which allow for both our customers and staff to have a more straightforward, streamlined and better experience with every Merry Maids cleaning.


When collecting the award on Becky’s behalf, due to her prior commitments, at the gala, Merry Maids Brand Leader, Vikki Donnachie, said:

“I’m thoroughly delighted to present this award to Becky and Helen in Sutton Coldfield for the second year running. They are truly deserving of this award as not only have they had consistent growth year on year, they utilise all our proven tech systems and are pioneers within the network choosing to continue to support not only the brand as a whole but also their peers with new marketing ideas and are always willing to give new initiatives a good go. I am very much looking forward to continuing the journey with Becky as she took over the business in its entirety this year – the best is yet to come!”

Merry Maids Marketing Manager, Aaliah Chik, adds:

“Merry Maids Sutton Coldfield are truly deserving of the Award of Excellence. They have embraced all the systems and solutions here at Merry Maids and seen some great success off the back of it. We can’t wait to continue to see them grow in all areas of their business and encourage others to follow in their footsteps.”


Need an award-winning cleaner?

You have more important things to do than cleaning.

If you’re in Sutton Coldfield and need an excellent cleaning service, call Becky and the team on 0121 313 1005 or book online today.

Or, nationwide, get a free quote on our services by finding your nearest Merry Maids business.