How Merry Maids UK and our staff ensure you and your home are kept safe.
As nationally trusted domestic cleaners, the safety of our customers and their homes across the UK is our highest priority.
Recently, some of our teams across the country have been saddened to hear of burglaries and home invasions that have affected their customers.
In these instances, the perpetrators have taken advantage of vulnerable people living alone, posing as service workers like electricians.
They then used that cover to enter people’s homes and steal from them.
All of our customers are dear to us, and the last thing we would want is for someone to violate your trust in us by posing as a cleaner to take advantage of you.
That’s why, across all of our franchises, we have standards and practices that are in place to protect the safety and discretion of the people who trust us in their homes.
Here’s how we work to keep you safe, and what to do if you are concerned you may be being targeted.
Our safety and security practices
At Merry Maids, we work by appointment, so you should always know when our staff are coming.
When you’ve booked with us, you will receive a prompt via text or email ahead of the cleaning to let you know when our maids will be with you.
If someone turns up at a time you don’t expect or without warning, this could be cause for concern.
We are easily identifiable
For your safety, our staff are easily identifiable. Our maids are never without their Merry Maids branded uniforms, so you know who we are.
Our maids will also have the equipment we use to clean your home to the best possible standard. If someone comes to your door without these items, this may be a reason to be suspicious.
Should your doubts be raised by any of the above – or something else entirely – please do not hesitate to pick up the phone and call your local business.
All of our branches take their duty of care to our customers very seriously. Nor do we take the significance of you trusting us in your home lightly.
Staff safety standards
At Merry Maids UK, we work with experienced professionals you can trust so you know your home is in safe hands.
We also carry out free, no-obligation quotations for your home, so you can get to know our business owners and maids before you decide whether you choose us to clean your home.
If something doesn’t feel right: stay safe and always call. By calling your nearest Merry Maids business, our teams can verify the cleaning schedule or the maid’s identity.
Merry Maids means safety
At Merry Maids UK, we have over 30 years as leaders in domestic cleaning nationwide. That’s 30 years of expertise, 30 years of happy customers, and 30 years of trust.
To find out more, or to see if Merry Maids is the right fit for your home, call today on 0800 021 3072 or find your nearest Merry Maids business to book a free quote.
Or, to book a cleaning online, be it a regular or one-off deep clean, visit our online shop.
And remember: stay safe, take care, and always call.