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Domestic Cleaning in Shirley

Looking for trusted domestic cleaners in Shirley?

Merry Maids Shirley are the local home cleaning experts, providing professional, bespoke cleaning services for homes across Shirley and surrounding areas. Our services include regular cleaning, one-off cleans, deep cleans, end-of-tenancy cleaning and compassionate cleaning support, all tailored to your home, routine and individual requirements.

Our trained, uniformed cleaning teams bring their own specialist products and professional equipment, and Merry Maids’ insurance coverage gives you added peace of mind from the moment you book your local clean.

020 8663 3268 Fill In Our Form Book Online

Request A Call Back in Shirley

Merry Maids For Home Cleaning Regular Cleaning Deep Cleans in Shirley

Why You Should Book Online

  • It’s quick and easy
  • It’s convenient
  • Book whenever you want saving you time
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BOOK ONLINE TODAY

Regular Domestic Cleaning

Our services can be completed on a weekly, fortnightly or four-weekly basis. Whatever suits you best!

One-Off Cleans

We carry out one-off cleaning. Whether you are having visitors, getting ready for a sale or hosting an event, we can meet your cleaning needs and ensure your home sparkles.

Deep Clean

Need a full reset? A Merry Maids deep cleaning service can retune your home throughout the year; giving you the fresh start you need.

End Of Tenancy

Need help moving out? We can carry out end-of-tenancy cleans to help you leave the property in the best possible condition, ready for your landlord and the next tenants.

Compassionate Cleaning

There are sensitive reasons why people cannot clean for themselves; we are here to help whatever the circumstance. We are also trained by Alzheimer’s Society to carry out compassionate, dementia-conscious cleaning.

Builders Clean

We carry out our builder’s cleaning services for any post-renovation clean-up, to return you to a fresh, clean home.

Frequently Asked Questions

How do I book home cleaning with Merry Maids in Croydon?

You can request a free quotation through the website, contact Merry Maids Croydon on at croydon@merrymaids.org.uk, by phone at 020 8663 3268 . If you are looking for one-off cleaning services you can book online. We will discuss your home, preferred schedule and cleaning priorities before confirming the right service for you.

Do Merry Maids offer regular home cleaning services in Croydon?

Yes. Merry Maids Croydon provides regular weekly, fortnightly and scheduled domestic cleaning services designed to fit around your lifestyle. We will discuss your priorities and create a tailored cleaning plan to suit your home, routine and budget.

Can I book a one-off, end of tenancy or deep clean with Merry Maids in Croydon?

Yes. You can book a one-off clean, deep clean, spring clean or end of tenancy clean with Merry Maids Croydon. This is ideal before guests arrive, after a busy period or whenever your home needs extra attention. Selected one-off cleaning services can also be booked online in four easy steps.

Who is a Merry Maids clean in Croydon suitable for?

Merry Maids cleaning services in Croydon are suitable for anyone. For example, busy families, older people who need extra support at home, professionals with limited time, landlords and tenants arranging end of tenancy cleans, and homeowners preparing for guests, events or a move. We can also support families caring for someone living with dementia.

Are Merry Maids Croydon cleaners insured and reference checked?

Yes. Merry Maids Croydon cleaning teams are insured, trained and reference checked. Our cleaners also arrive in uniform, so you can feel confident about who is entering your home.

Do I need to provide cleaning products or equipment?

No. Merry Maids Croydon brings their bespoke cleaning products and equipment needed to complete your clean, so you do not need to buy or prepare anything in advance.

Do I need to be at home during a Merry Maids Croydon clean?

No. Many customers choose to provide arranged access so their cleaning can be completed while they are at work or away from home. Your Merry Maids team in location will discuss access arrangements with you before your first clean.

What happens after I enquire with Merry Maids Croydon?

After you submit an enquiry, Merry Maids Croydon team will contact you to discuss your home, cleaning priorities, preferred schedule and any specific requirements. We will then recommend a suitable service and provide a tailored quotation. If you decide to go ahead, we will agree a start date and explain what to expect from your first clean.

Are Merry Maids Croydon cleaning services suitable for homes with pets?

Yes. Merry Maids Croydon regularly cleans homes with cats, dogs and other pets. Please let your local team know about any pets before your clean, including access arrangements, nervous behaviour or any areas they should avoid. This helps the team work safely and complete your clean with minimal disruption.

Can Merry Maids provide cleaning support for older people or families affected by dementia in Croydon?

Yes. Merry Maids Croydon offers compassionate cleaning support for older people and families affected by dementia. Our teams understand the value of consistency, familiarity and respectful support within the home.

Can I arrange short-term cleaning support with Merry Maids during a difficult or sensitive time in Croydon?

Yes. Merry Maids Croydon can provide short-term cleaning support when you need extra help at home, including after a hospital stay, during recovery, following a change in circumstances or when household tasks have become harder to manage.

Your local team will talk through your needs with care and discretion, then create a practical cleaning plan to help you feel more in control at home. You can arrange a one-off clean or a short series of visits, depending on the support you need.

Request a Free Quotation

There are many ways to book a Merry Maids clean including online or a free, no-obligation quotation. Our team will consult you to discuss what cleaning requirements you have and how we can help you.

For more information about regular cleaning services please call us or fill in our contact form. For any one-off cleans, you can book our services quickly and easily 24/7 through our online shop, ensuring your next cleaning is scheduled and paid for in advance.

020 8663 3268 Fill In Our Form BOOK ONLINE

A Typical Clean Involves The Following…

All Rooms

Remove cobwebs
Dust picture frames and ornaments
Vacuum
Vacuum furniture including under seat cushions
Empty bins
Dust furniture, woodwork, shelves and skirting boards

 Kitchen

Clean worktops and wall tiles
Clean cooker front and hob
Clean outside large appliances
Clean inside microwave
Clean small appliances
Vacuum and wash hard floors.

Bathroom

Clean showers, bath, sink and tiled surfaces
Clean mirrors
Clean toilets
Polish chrome
Wash hard surface floors

5* Rated Cleaning Service in Shirley

Posted on Google Google
Karen McInally profile picture
Karen McInally
Google star 1Google star 2Google star 3Google star 4Google star 5
Merry maids are quick and efficient cleaners. My kitchen and bathroom were sparkling after their visit. First class cleaners definitely recommend them.
Posted on Google Google
B Wouldham profile picture
B Wouldham
Google star 1Google star 2Google star 3Google star 4Google star 5
First time using a cleaning service so didn't know what to expect. Amy and Gemma were super-thorough, hard working and very personable. Hard to imagine the work being done better.
Posted on Google Google
Tabassum Rahman profile picture
Tabassum Rahman
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely excellent service from the minute I got in touch with Merry Maids. The girls who came and did a clean for me were so so lovely, professional and kind. They did a sterling job and left my home so clean. Love that they bring their own equipment too as I know the home gets a thorough once-over. I will absolutely be using their services again and recommend. Thank you Merry Maids team :)
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G Banajera profile picture
G Banajera
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic service! I booked a deep clean for my mum's house; the communication was perfect and all were very understanding of our circumstances. Jenny and Mylene were amazing; so hardworking, lovely to talk to and just all-round stellar humans - I can't express how grateful I am for the work they did and the unexpected obstacles they had to overcome!
Posted on Google Google
Clare O'Brien profile picture
Clare O'Brien
Google star 1Google star 2Google star 3Google star 4Google star 5
Delighted with the service that Merrymaids provide. The girls are a pleasure to have in your home and quietly and efficiently do a thorough job. Well done Merrymaids.
Posted on Google Google
Iseult Casey profile picture
Iseult Casey
Google star 1Google star 2Google star 3Google star 4Google star 5
Moved into a new property that had unfortunately been left in quite a state. It would have taken my partner and I ages to sort it out ourselves before moving our stuff in properly. Fortunately, Merry Maids were most helpful. I phoned on the Wednesday afternoon and on Friday morning had two experienced and professional cleaners in the flat. They cleaned thoroughly and non-stop for over three hours. We were delighted with the results! Highly recommend.
Posted on Google Google
Donna Manuel profile picture
Donna Manuel
Google star 1Google star 2Google star 3Google star 4Google star 5
I have been using Merry Maids for the past four years and cannot praise them enough. Professional, friendly and always provide a great service. Highly recommended.
Posted on Google Google
nichola powell profile picture
nichola powell
Google star 1Google star 2Google star 3Google star 4Google star 5
We have used Merry Maids every two weeks for over 2 years. They are excellent cleaners, very professional and thorough. We look forward to them coming as they always leave the house looking spotless. We totally recommend this company.
Posted on Google Google
Liz Fox profile picture
Liz Fox
Google star 1Google star 2Google star 3Google star 4Google star 5
I was struggling to find cleaning help for the home and a friend came across Merry Maids. This was about 18 months ago. I am so pleased she did. We arranged a visit to discuss expectations and everything has worked out really well. They are sensitive to not disturbing paperwork that you have left in situ and are going to return to working to, and don't do that folding up stuff if you don't want them to. They have never let me down and are responsive to last minute (although I try to avoid last minute notifications in fairness to them) developments such as teenage sons sleeping in and dogs coming home earlier than expected. A totally committed firm who do the job. That's rare to find these days and quite a big compliment for them to continue to maintain!
Showing only 4-5 star reviews
 
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Rated Excellent on Checkatrade

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Number 1# house cleaner in Croydon

Kind words indeed.

Many thanks for fitting us in at short notice . The team did a great job. We will definitely be back with you again soon

Ms RCroydon

Your staff did an excellent job of our ‘moving out clean’. It really helped to take the stress out of moving home. Many thanks

Mrs JAddiscombe

I managed to get all my deposit back from my landlord with Merry Maids doing the cleaning

Mr SolomanCroydon

Really happy with the cleaning that the ladies do each week I would recommend to my friends

Mrs DShirley

Your staff are so friendly and do an excellent job, they make my day

Mrs WWest Croydon

So nice to come home and find all the housework done, I recommend you to my friends

Mrs SSanderstead

My home sparkles when Merry Maids have cleaned and it is always so nice to see the ladies

Mr WoodsCroydon

I have used your service for 7 years and have been absolutely delighted. The team are warm, personable and very professional

Mrs OKenley

The team did an amazing job for my moving in clean

Mr SCroydon

It was such a relief to have your staff tackling the most difficult bits of our ‘move out’ clean. They did a tremendous job and were friendly, efficient and highly professional. A pleasure to have in the house! Many thanks!

Mrs BKenley

Merry Maids of Croydon have worked for me for over seven years and I have always had excellent service!

Mrs MCroydon

Really pleased with our spring clean will definitely look to do this yearly as such a weight off my mind

Mrs DCarshalton Beeches

Your team was so kind to my Mum when they visited last week and they did a great job, it was nice for her to have someone to talk to. It really is appreciated.

Miss DCroydon

I first met Merry Maids two years ago when they came to do a builders clean in my home. They did a wonderful job on that occasion, so when in 2015 we upgraded our bathroom and kitchen I had no hesitation in calling Debbie to organise another builder’s clean.

The result was again an excellent job, turning our dirty, dusty house back into a home.

I wouldn’t hesitate to employ Merry Maids again.

Mrs B SandersteadCroydon

I have used Merry Maids services for several years and I have always been extremely happy with the quality of service.

AndyCroydon

The team are always neat and respectful when coming into my home. The service is efficient and reliable and I enjoy coming home to a “shiny” clean house.

Mrs P Kenley

Thrilled with my spring clean, so hard working and professional. I would certainly recommned!

Miss TCroydon

Everyone has been fantastic, and I’ve been thoroughly impressed by the cleaning standards and friendliness of everyone.

Mrs B Croydon

Merry Maids have been doing a regular clean for me for a number of years and I have been totally satisfied with the service, the quality of the clean and the polite and courteous staff.  Always a job well done.  Would definitely recommend.

Mrs BCarshalton

We have been very impressed by the professionalism and commitment of the ladies who have been coming to clean our home over the past few months. They have done a good job and we’re grateful for their help whilst we are settling with our new baby

Mrs TSouth Croydon

Thank you for a fantastic service if my situation changes I will be back in touch

Miss HSanderstead
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 Life, made possible with Merry Maids 

020 8663 3268 Fill In Our Form Book Online

About Us

Read more

Trusting a cleaner in your home is a big deal. You want to ensure the people in your home are dependable to do the best job possible.

For the last two decades, Merry Maids of Croydon has been making homes like yours sparkle, giving you the time to focus on what matters to you.

We’re here to help when life becomes too hectic or when you need help with your cleaning. Merry Maids believes in putting you, our customer, at the heart of everything we do. Our mission as a local business is to serve our community with care and dedication.

As part of the trusted nationwide Merry Maids brand, owner Debbie Walker has led Merry Maids of Croydon with a commitment to helping maintain the homes of the people she has served for over 20 years, backed by a dedicated team of cleaners and back-office team who are deeply rooted in our community and will work with you to understand your needs, striving to make your life easier.

Whether through supporting local charities, championing Croydon’s children by aiding schools and families during challenging times or assisting community members living with dementia through specialist training, we focus on you and your needs, ensuring that people remain at the centre of our mission.

About you

You may choose us if you are:

  • Too busy to focus on your cleaning
  • Someone living with dementia or other conditions that make cleaning difficult
  • New parents
  • Families who are looking to care for elderly relatives at home
  • Moving home or coming to an end of tenancy
  • Wanting to spring clean your home

With bespoke, tailored, professional services and a service guaranteed to suit your needs, simply tell us what you want, and we’ll do all the hard work for you!

If you would like more information on any of our services, have any questions, or would like to arrange a free, no-obligation quotation, please do not hesitate to contact us by email at croydon@merrymaids.org.uk, by phone at 020 8663 3268 or book online.

We look forward to hearing from you.

Why not follow us on Facebook and join in the conversation on Twitter

Foxton Services Limited t/a Merry Maids Croydon
Registered Office: 25 The Mead, Beckenham, Kent, BR3 5PE, Registered in England No. 04901693

Covering Shirley, London with Domestic Cleaning Services

Shirley, New Addington, Selsdon, Sanderstead, Kenley, Purley, South Croydon, Croydon, West Croydon, East Croydon, Carshalton, Sutton, Wallington, Hackbridge, Addiscombe, Thornton Heath

CR0 0, CR0 1 , CR0 2, CR0 3, CR0 4, CR0 5, CR0 6, CR0 7 , CR0 8, CR0 9, CR2 0, CR2 6, CR2 7, CR2 8, CR2 9, CR7 6, CR7 7,

CR7 8, CR8 1, CR8 2, CR8 3, CR8 4, CR8 5, SM1 1, SM1 2, SM1 3, SM1 4, SM2 5, SM2 6, SM2 7, SM5 1, SM5 2, SM5 3, SM5 4,

SM6 0, SM6 7, SM6 8, SM6 9, CR9 1, CR9 2, CR9 3, CR9 4, CR9 5, CR9 6, CR9 8, CR9 0

If you are based near Shirley but do not see your area listed, contact us and we will confirm whether we can help.

Merry Maids covering Croydon, Purley & Sutton

Peace of Mind

We know it’s a big deal to trust someone to be in your home.

That’s why all our staff are reference checked, always uniformed and all of our products and equipment are supplied by us. And, of course, we are fully compliant with all relevant Health & Safety procedures.

When you choose Merry Maids, you can rest easy knowing we have everything you need:

  • Bespoke, specialist products: Our products are specialist products that are unique to Merry Maids. Allowing us to provide you with high quality every time
  • Cleaning equipment provided: Along with our bespoke products, we provide all the specialist cleaning equipment required; giving you peace of mind, keeping your cleaning equipment safe, and saving you money.
  • Complete insurance coverage: We know accidents can happen, so we have complete insurance coverage to protect you.
  • Trained and trusted keyholders: You may not always be home for your cleaning slot, and that’s why our maids are trained and trusted keyholders. This allows your home to be cleaned when you’re not at home, knowing that your home is in safe hands.
  • Service guarantee: If you’re not happy with the service you receive, we will return to address your areas of concern to ensure you are 100% satisfied with our service.

For further information or questions on any of our services, or if you would like to arrange a free, no-obligation, quotation, please do not hesitate to email croydon@merrymaids.org.uk or by phone on 020 8663 3268

Trained by Alzheimer’s Society in providing a compassionate and comprehensive service: Our Merry Maids are hardworking and compassionate professionals, specially trained to deliver compassionate service and fit your specialist needs.

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Contact us for a Free Quotation

Contact Merry Maids Croydon

Our Prices

Merry Maids prices vary, as they are bespoke to meet your cleaning requirements but start from £95 including VAT. Here are the reasons why you should choose us. For more comprehensive information on prices for our services, please contact us.

  • Experience: 20 years of experience delivering cleaning services to our customers in Croydon
  • Trained: All staff are trained to the highest professional standard
  • Trust: Global brand, local touch, personal trust
  • Ethical: Staff are employed ethically, and reference checked
  • Consistent: Provide friendly highly trained maids for every clean
  • Caring & Compassionate: Trained by Alzheimer’s Society to provide compassionate cleaning
  • Dependable: Provide sickness and holiday cover
  • Safe: Fully-insured
  • Expert: Provide all cleaning equipment and use bespoke cleaning products
  • Accountable: Offer a service guarantee
  • Pet-Friendly: We are fully equipped to work around your pets
  • Accountable: Offer a service guarantee

 Clean, tailored to your lifestyle

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Charity Of The Year

We have pledged to raise £10,000 to support Alzheimer’s Society in their mission of providing help and hope to those in the UK living with dementia.

Find Out More

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We’re Hiring! Work For Merry Maids

Why Work For Merry Maids?

We are the expert providers of high-quality, personalised home cleaning services in the UK. At Merry Maids no previous experience is required to join our teams. We understand people have busy lives, so we work hard to ensure the work culture provides a working environment that is flexible, supportive, and nurturing.

At Merry Maids, there’s much opportunity available for those willing to roll up their sleeves. Our cleaners go above and beyond to provide personable services and work closely with our customers to care for their homes. Our staff cleans and leads with the heart.  We’re not providing just a job but the possibility of a career. There are always opportunities to use your passion and skill to grow within the business. We’re continuously expanding, if joining an evolving, welcoming and supportive operation piques your interest, we want you!

About You

  • You’re local to the area that we service.
  • You’re reliable and great at timekeeping.
  • You’re approachable with a friendly personality.
  • You’re passionate about customer service.
  • You have a ‘can-do’ attitude.
  • You can work in a team.

The Benefits

  • Flexible working hours. Choose days between Monday – Friday. 1 – 5 days available.
  • Fair and competitive hourly rate.
  • No evenings or weekends.
  • Paid car allowance, travel time and mileage.
  • Training paid.
  • Free uniform.
  • Career progression
  • A culture which is welcoming, friendly, supportive, and inclusive.
  • Appreciation and recognition. Celebrating achievements of individuals and teams.

Training & Career Progression

At Merry Maids, previous cleaning experience isn’t necessary. Upon joining us, you will undertake full training, enabling you to clean to our standards and use our bespoke products.

All equipment required will be provided for you.

You will receive Alzheimers and dementia training by Alzheimer’s Society.

We are here to support you every step of the way, ensure you are trained and enjoy working with us. Working at Merry Maids is not just a job but a career. Whatever aspect of the business you enjoy, we will train and help you to develop your dream role. Anything is possible at Merry Maids.

Testimonials

“This job is fantastic for me. It’s only during school hours, so I can drop off and pick up my kids. It’s easy to track your jobs because they use an app on the phone. We cover a big area, but the app gives directions, and the worksheet always details the job to be done. Products are great to use. Managers are friendly and supportive, always on hand to listen. The team ethos is wonderful and so supportive. I wouldn’t want to work anywhere else!”

“I’ve worked at Merry Maids for seven months and I’m very pleased with my time here. Great team and helpful bosses! You can always share any question with a colleague or manager; they are very friendly.”

“It is very nice working with different people and working in varying houses. The customers are really friendly, and everyone made me feel welcome. I would recommend anyone to work here.”

Apply Here

Whatever your idea is of time well spent, we’re pretty sure it doesn’t include dusting, vacuuming or scrubbing floors. That’s our job.

Who Are Merry Maids Croydon?

A little bit about us

Merry Maids of Croydon began providing domestic cleaning services in Croydon in 2003. Debbie Walker is the business owner who previously had worked in Sales and Marketing for a variety of Blue Chip companies. Debbie decided to leave the hustle and bustle in favour of the challenge and rewards of setting up a cleaning franchise business.

Debbie Walker, Owner of Merry Maids of Croydon

At the time being a mother of two young children and having had a busy career Debbie knew how hard it is to manage and juggle all aspects of life, to ensure you keep that work life balance. So helping other people in a similar position seemed a perfect solution to a career change.

Over two decades later the business employs over 25 staff. Many of these have worked for Debbie for many years. All our staff take a pride in their work.

Lynn – Office Administration Manager

With an impressive nine years within our Merry Maids of Croydon business, Lynn plays an important role in ensuring our operations run smoothly. As our Office Administration Manager, she oversees all aspects of administration, providing excellent support to both our clients and staff. Her strong family values shine through in her work, ensuring exceptional customer service and a professional experience for everyone. Outside of work, Lynn adores spending time with her family and her beloved cats.

Merry Maids of Croydon
25 The Mead
Beckenham
Kent

Tel: 0208 663 3268

Croydon@merrymaids.org.uk

Tenancy & Lettings Cleaning

Tenancy and Letting Agent Services

Merry Maids of Croydon are experienced at working with letting agents to help keep their clients and property owners happy. All too often property owners are faced with the hassle of redecoration and deep cleaning at the end of a tenancy in order to get their property back into a rentable state.

That’s where we can help!

  • Merry Maid of Croydon can keep an eye on your clients’ properties because we’re there regularly
  • We notify you of any potential problems
  • By visiting regularly, we can keep on top of the cleaning, which reduces the need for deep cleaning
  • We can ensure a swift end of tenancy change over, making the property available for the re-let immediately after the tenant has vacated.
  • We can also co-ordinate carpet cleaning where required.
  • We are also happy to offer a service to landlords and letting agents to clean communal areas on a regular basis.
  • If you are a letting agent and have your own cleaning specification we are happy to follow your own specialised requirements.

We have designed our tenancy clean to provide you with the best possible domestic cleaning service in Croydon. Our cleaners know how important it is to leave the property as immaculately as possible whether people are moving in/out or selling a house.

Domestic_Cleaning_Services_Merry_Maids_Cleaning_Taps

We will be happy to provide you with a team of maids, using professional materials and equipment, always cleaning to a high standard, which we guarantee. Merry Maids often works as part of a tenancy agreement to regularly clean your clients’ properties keeping them clean and tidy for the duration of the agreement so that there are no end of tenancy surprises.

Spring Cleaning

Spring Cleaning at Merry Maids of Croydon

A Merry Maids of Croydon spring clean helps give your home that reset, clearing the areas you cannot reach easily. We will deep clean every corner of your home, including skirting boards, inside cupboards, behind furniture, and high-touch spots that get attention.  We will make sure every inch of your home is top shape, making it easier for you to manage. Whether you are looking for a spring clean to start the spring season after a cold winter, or whether you have guests/events to get your home back in order. A Merry Maids spring clean will leave your home feeling brand new again.

Gift Vouchers

Gift Vouchers

Merry Maids of Croydon also offer gift vouchers in a range of values. Why not treat a loved one to the gift of domestic cleaning services in Croydon? A perfect birthday present for that tricky-to-buy-for relative!

`For more information contact us on croydon@merrymaids.org.uk or by phone on 020 8663 3268

The Great British Franchisee Awards Winner 2025

The Great British Franchisee Award Winner 2025

Merry Maids business owner Debbie Walker achieves coveted Great British Franchisee Award.

Debbie Walker, the owner of Merry Maids of Croydon, has been recognised at whichfranchise.com’s Great British Franchisee Awards 2025 for excellence in franchising.

This coveted award, now in its fifth year, recognises the best of the best of British franchising and is only awarded to a handful of franchisees across the whole country annually.

As a winner, Debbie proved excellence in her franchisee stability, business experience, growth and performance, staff retention and care, customer satisfaction, community involvement, franchise brand investment and inspired leadership.

The judges were impressed with Debbie’s excellent involvement with her community and franchisor as a true advocate of the Merry Maids brand, as well as her growth over the past few years, brilliant business strategies to sustain and improve growth and create value for her customers; going above and beyond to make sure that their needs are met.

Debbie says she is thrilled to be recognised:

“Winning the Great British Franchisee Awards means a great deal to me. I’ve been in business for over 20 years, providing dedicated services for my community. My mission has always been to be a business with a heart, providing an exceptional standard of cleaning for the people we serve while creating a place where my staff can thrive and we can give back through philanthropy and community support. This award is a recognition of all that, and how it’s essential to what makes a great franchise. I’m so proud to be among the best franchise business owners in the UK!”

2023 Finalist for BFA HSBC British Franchise Awards

Croydon-based businesswoman Debbie Walker, owner of Merry Maids of Croydon, was finalist for the prestigious 2023 BFA HSBC British Franchise Awards.

To Merry Maids of Croydon, bettering a customer’s quality of life involves more than just a clean environment. Even though the business is not a care franchise, per se, Debbie is proud to run a business that cares. One that she calls a business with a heart. In the past year, she has taken on a Ukrainian refugee to enable her to stay in the UK, donated enough material during a food bank drive to feed multiple vulnerable families struggling with the cost of living over and beyond the Christmas period, and been paramount in the development of the ongoing nationwide Merry Maids Forget Me Knot Challenge, which has raised over £1300 for Alzheimer’s Society and Dementia Friends in just six weeks.

Kind words

Commenting on the announcement, Debbie said:

“I’m absolutely delighted to be alongside some other great franchisees as a finalist for the Community Focus award.

We work hard every day to make our business count in the local community and give back to the people who we serve, so this recognition means a great deal to us.

Everyone here is so excited for the event and really looking forward to celebrating with all the other finalists soon!”

Pip Wilkins, Chief Executive of the BFA, said:

“We would like to offer our enormous congratulations to all this year’s finalists. We received a huge amount of entries, and it was wonderful to read of all the amazing work being done in the UK franchising sector. We applaud our finalists for their enthusiasm, dedication and tenacity and for continuing to uphold the highest standards of the association.”

UK Head of Franchise, Commercial Banking at sponsors HSBC Bank Gillian Morris said:

“Shortlisting candidates for the HSBC bfa Awards is one of the toughest challenges of the year, once more the candidates were a very high standard, and it was very tough to shortlist just a few entries. I was really impressed at the diversity of entries across brands and sectors, which is a great testament of the strength and reach of the franchise industry. I am looking forward to meeting the finalists and wish them all luck!”

Franchisee Awards 2024

Merry Maids of Croydon wins coveted award for community engagement

Merry Maids of Croydon won a coveted Invest award for work in the community during the 2o24 ServiceMaster Spring Forward event.

Merry Maids of Croydon – A great place to invest

This included the team from Merry Maids of Croydon, who won the prestigious Great Place to Invest award as a recognition of the investment they have made in their local community through multiple initiatives that have helped them give back to the people they serve, including successful food drives and supporting our nationwide Forget Me Knot Challenge for Alzheimer’s Society.

After winning these awards on the night, the business owner of Merry Maids of Croydon, Debbie Walker, said:

“The people in our business have been fully involved [with all community engagement], whether it has been for Dementia Friends or our food bank drives that we’ve done this last year. It’s a great way to integrate them into what we do.

Our business has always had a heart – it is so important for our community that we give back for what they give us.”

Franchisee Awards 2017

Franchisee of the year: Debbie WalkerMerry Maids of Croydon scooped the North Star Growth award, and more prestigiously, the Dallen Peterson, Franchisee of the year award.

Merry Maids of Croydon, is a franchise of ServiceMaster, owned and managed by Debbie Walker and has been successfully cleaning homes in the area since 2003.

Debbie commented “I am delighted to have won the award and very proud of my team who work very hard to offer our clients the best service we can. I am looking forward to going to America to see how a Merry Maids business operate there “

The Franchisee of the Year 2017 is the most prestigious award and a pinnacle achievement within the ServiceMaster Franchisee network. It is awarded to one franchisee who has displayed the highest achievement in the pursuit of excellence and professional management in the ServiceMaster tradition.

“The last 12 months have just been great. We’ve celebrated 2 members of staff working for Merry Maids of Croydon for 10 years, which in this day and age is fantastic. We have also increased our work force by 15%. Additionally, we have continued our work as Dementia Friends and are proud to be able to continue this. It is very important to our business that we understand the needs of the families we work with.  I would say we are definitely a community orientated business that take pride in working within the community and helping families.” Added Debbie

Picking up one award is an achievement, but to go on and win Franchisee of the Year is and outstanding achievement. Winners also get the opportunity to visit the ServiceMaster conference held in the US each year.

Managing Director of ServiceMaster, Alan Lewin said: “It was great to see so many of our franchise community and suppliers gathered together to engage in the Summer Summit event. I am always appreciative of the commitment that our franchisees and suppliers make in taking a day out of their business to invest time with peers, colleagues & the franchise support team at ServiceMaster.

“We recognise achievements in the categories of Growth, People, Customer and Invest, these headings form part of our organisational “North Star” which we use as is a simple guide to cultural performance and strategic execution for all stakeholders across our community.

“We recognise the big obvious stuff like customer service accolades, established franchisees that have grown their revenues by in excess of £1m+, and new franchisees that have got great results from their start up, and beaten their financial projections” Finished Alan

Recognising some of the less obvious, but nonetheless culturally vital parts of franchising is imperative to ServiceMaster and the Summer Summit conference allowed this to happen.

Awards were given for not only growth, but also to those that have given back to their community, or employees of franchisees that have demonstrated their commitment to the brand attributes engaging in initiatives and actions with colleagues and customers well beyond their job description, very often in their own time at their own expense.

“As a family business working for families, we are thrilled to have won, but it simply wouldn’t be possible without our staff .I feel they all need a special thank you. Merry Maids of Croydon constantly strives hard to offer great customer service and a community friendly approach.

“Of course, our goals over the next 12 months are to grow but also to continue to offer an excellent service to our clients especially continuing to develop in certain sectors – working with clients with dementia and  the elderly that wish to stay living at home  .” Finished Debbie

“As the Brand Manager for Merry Maids it is one of the great privileges of my role to reward businesses that have achieved great things in the past year.

“Life is tough in business these days and most business owners, have their head down and get on with the job in hand, so when they can see the rewards for their efforts, it not only keeps them motivated to continue on that trajectory, it also inspires and motivates other owners to aspire to the same level. Debbie is a prime example of sheer hard work and determination to

“I would like to say huge congratulations to all the award winners, they are all well deserved.” Finished Merry Maids brand manager, Catriona Berry

Public Liability Insurance

Public Liability Insurance

Dementia Friends

Merry Maids of Croydon are proud to be Dementia Friends.

merry-maids-dementia-friends

Alzheimer’s Society’s Dementia Friends programme is the biggest ever initiative to change people’s perceptions of dementia. It aims to transform the way the nation thinks, talks and acts about the condition. Dementia touches the lives of millions of people across the UK. Dementia Friends was launched to tackle the stigma and lack of understanding that means many people with the condition experience loneliness and social exclusion.

A Dementia Friend or Dementia Friends Champion such as the maids at Merry Maids Croydon are individuals who have a better understanding of dementia; will know how to act more sympathetically towards people with dementia in their communities and workplaces; and has committed to taking a practical action to help people with dementia, contributing to a dementia friendly community. From telling friends about the Dementia Friends programme to visiting someone you know living with dementia, every action counts.

We felt that it was important for each one of our maids to become Dementia Friends as we often visit customers homes where someone is affected by Dementia, either personally or through a friend or relative. The training provided has helped our maids to become familiar with the condition, and understand how to act more sympathetically.

We know that being Dementia Friends will be a huge benefit to our customers existing and new. 

Pet Friendly

Here at Merry Maids of Croydon we are pet friendly!

Here is our office dog – Jessie.

We understand how important those furry friends are within your home and family life, and providing we are made aware, we are willing to go into any house with pets in! Just let us know if there are any specific requirements.

Our Family Of Brands

ServiceMaster Clean
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Getting In Touch

ServiceMaster Limited
ServiceMaster House
The Whittle Estate
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Leicester LE8 6LH

For further enquiries:
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ServiceMaster Limited incorporated and registered in England and Wales with registered number 01250088 whose registered office is ServiceMaster House, The Whittle Estate, Cambridge Road, Whetstone, Leicester LE8 6LH and whose correspondence and trading address is ServiceMaster House, The Whittle Estate, Cambridge Road, Whetstone, Leicester LE8 6LH.

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