Tag Archive for: andrea morland

Merry Maids AAA Staff Awarded for Dedication to Business

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Andrea Morland from Merry Maids Inverness has been recognised for going above and beyond the call of duty in her dedication to the business.

Alongside winning an award for making the business a great place to work, Merry Maids Inverness Office Manager Andrea Morland was recognised for going the extra mile to support the business in the last year, taking home the Merry Maids North Star Above and Beyond Award at the ServiceMaster Thrive in 2025 conference and gala evening.

Going the extra mile

This extra special award, sponsored and awarded by Capital Fleet Solutions, celebrates an individual who consistently goes the extra mile: embracing change without hesitation, stepping up without complaint, and always moving forward with purpose and positivity.

Andrea was recognised as the worthy winner for demonstrating her unwavering dedication and truly embodying the spirit of going above and beyond.

Andrea joined the business as a cleaner in 2023 under then-owner Bill Grant.

Rising through the ranks as the Office Manager, Andrea took the reins of the business and led it forward with a deep understanding of its services and the community it supports in the interim between the passing of the torch to new owners Siva and Ayranna Kugathas.

Evolving Role

Before having children, Andrea worked as a Sales and Marketing Manager within the hospitality industry and fitted her work around them while building up a small beauty business.

With both children now in their early twenties and starting their careers, Andrea joined Merry Maids as a cleaner when looking for a job that would fit around her other commitments.

“What appealed to me initially was the flexibility of the shift pattern and the variety of the job. It is never dull,” she says.

“Merry Maids is a very welcoming place, and you quickly become part of a team providing a much-needed service.”

Last year, Andrea’s role within the business changed, and she started spending more time in the office supporting the previous Branch Manager, Pheobe.

With Phoebe moving on to new pastures, Andrea stepped into a management role to drive Merry Maids Inverness to new heights.

Andrea says the advantage of her experience is that she can visualise the homes and has met most clients from a cleaning point of view.

She knows what it means to deliver the service that we provide, both from a practical point of view and the impact it can have on the people we serve.

Stepping up to meet every new opportunity presented to her, Andrea says she was still surprised to win the award.

”It’s been a bit of a rollercoaster three months being in this role, so to get an award tonight is quite unexpected, but I’d like to thank  my team. I’ve got some great girls doing a fantastic job, and of course, my fellow Office Manager, Kelly Ramsey. Thank you very much.”

Need a new cleaner?

If you’re in Inverness and would benefit from premier home cleaning services from a team of friendly and compassionate experts, contact Andrea and the team at Merry Maids Inverness on 01463 250229 or book online today.

Or nationwide, find your nearest Merry Maids business to see how we can help give your home a new standard of clean, tailored to your lifestyle.

Merry Maids Businesses Awarded for Investing in Their Communities

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Two Merry Maids businesses celebrated winning awards for investing in their communities at the ServiceMaster Thrive in 2025 Gala.

Merry Maids in Inverness and Bedford were recognised for their dedication to supporting their customers and their staff, winning coveted Merry Maids Invest awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.

A Great Place to Work

Merry Maids of Inverness, represented at the awards by Office Manager Andrea Morland, were awarded for their successes in making the business a great place for its staff to thrive.

Collecting the award, Andrea, who oversees the day-to-day running of the business, has united the team under her leadership since taking the reins as Office Manager last year, said:

“ I think it’s just really important that the staff like coming to work. Cleaning isn’t the easiest job, but I’ve tried to make work a very friendly place.”

To do this, Andrea has increased both the communication within the business and created more opportunities for teambuilding and fun at work, alongside, naturally, delivering an exceptional service. This includes creating a morning meeting where the office team communicate with the cleaning staff and discusses the jobs of the day and regular activities like a quiz and playing games to round off the week on a Friday. All of this has made Merry Maids Inverness a great place to work and a place where excellence can prosper.

“I think we have a very dedicated team in the office, and it’s thriving,” Andrea adds.

A Great Place to Invest

The owner of Merry Maids Bedford, Mercy Ikeji, has made headlines this year for the business’ unique dedication to dementia support, where beyond our expert and compassionate cleaning for those living with dementia, she and her team have offered free cleanings to those living with dementia who cannot clean for themselves and are finding their quality of life impacted by the disease.

Collecting the award, she said:

 ”The training for Merry Maids, and Alzheimer’s for all our cleaners has really helped our cleaners to understand how to clean for those with dementia in a caring way. Most of the people clean for can see that our cleaners are caring cleaners and that has really made an impact, especially with the charity cleaning, where we support people in the community with those kinds of needs with a free cleaning and give back.”

“I want to thank Merry Maids, and our brand manager, Vikki, for the initiative and partnership with the Alzheimer’s Society, and my team for actually coming out to do the free clean to support the people we serve.”

Win a Free Cleaning!

As a celebration of Merry Maids Bedford’s first anniversary and our work alongside Alzheimer’s Society we would like you to nominate someone who is living with or caring for someone with Alzheimer’s/dementia who you believe deserves a FREE 5hr clean.

T&C’s – All Nominee’s must be over the age of 18 and live within the Bedfordshire area. The prize is non-transferable and non-negotiable. Entries close on 31st Oct.

Need a cleaner who cares?

If you or someone you love could benefit from dementia-conscious and expert cleaning services from your local professionals, find your nearest Merry Maids business, book online or learn more about our commitment to supporting Alzheimer’s Society today.