Andrea Morland from Merry Maids Inverness has been recognised for going above and beyond the call of duty in her dedication to the business.

Alongside winning an award for making the business a great place to work, Merry Maids Inverness Office Manager Andrea Morland was recognised for going the extra mile to support the business in the last year, taking home the Merry Maids North Star Above and Beyond Award at the ServiceMaster Thrive in 2025 conference and gala evening.

Going the extra mile

This extra special award, sponsored and awarded by Capital Fleet Solutions, celebrates an individual who consistently goes the extra mile: embracing change without hesitation, stepping up without complaint, and always moving forward with purpose and positivity.

Andrea was recognised as the worthy winner for demonstrating her unwavering dedication and truly embodying the spirit of going above and beyond.

Andrea joined the business as a cleaner in 2023 under then-owner Bill Grant.

Rising through the ranks as the Office Manager, Andrea took the reins of the business and led it forward with a deep understanding of its services and the community it supports in the interim between the passing of the torch to new owners Siva and Ayranna Kugathas.

Evolving Role

Before having children, Andrea worked as a Sales and Marketing Manager within the hospitality industry and fitted her work around them while building up a small beauty business.

With both children now in their early twenties and starting their careers, Andrea joined Merry Maids as a cleaner when looking for a job that would fit around her other commitments.

“What appealed to me initially was the flexibility of the shift pattern and the variety of the job. It is never dull,” she says.

“Merry Maids is a very welcoming place, and you quickly become part of a team providing a much-needed service.”

Last year, Andrea’s role within the business changed, and she started spending more time in the office supporting the previous Branch Manager, Pheobe.

With Phoebe moving on to new pastures, Andrea stepped into a management role to drive Merry Maids Inverness to new heights.

Andrea says the advantage of her experience is that she can visualise the homes and has met most clients from a cleaning point of view.

She knows what it means to deliver the service that we provide, both from a practical point of view and the impact it can have on the people we serve.

Stepping up to meet every new opportunity presented to her, Andrea says she was still surprised to win the award.

”It’s been a bit of a rollercoaster three months being in this role, so to get an award tonight is quite unexpected, but I’d like to thank  my team. I’ve got some great girls doing a fantastic job, and of course, my fellow Office Manager, Kelly Ramsey. Thank you very much.”

Need a new cleaner?

If you’re in Inverness and would benefit from premier home cleaning services from a team of friendly and compassionate experts, contact Andrea and the team at Merry Maids Inverness on 01463 250229 or book online today.

Or nationwide, find your nearest Merry Maids business to see how we can help give your home a new standard of clean, tailored to your lifestyle.