Tag Archive for: Expansion

Merry Maids Kingston Welcomes New Ownership as Part of Growing Merry Maids AAA Family

/by

Merry Maids Kingston is proud to announce a new chapter, as the business comes under the ownership of Siva Kugathas and Ayranna Kugathas. This marks another step in their continued growth within the Merry Maids network, as Kingston joins their established and successful AAA family of branches.

Already operating Merry Maids Inverness and Merry Maids Aberdeen, and having recently taken over Merry Maids South Surrey, Siva and Ayranna bring a strong track record of delivering high standards, trusted service, and consistent results for customers across their territories.

Strengthening the Merry Maids AAA Family

The addition of Kingston further strengthens what is known within the network as the Merry Maids AAA family, a group of branches recognised for their performance, customer care, and commitment to quality.

Their approach has always been simple. Focus on people, deliver reliable service, and maintain high cleaning standards every time. This consistency has allowed them to build strong local reputations and long-term customer relationships across each of their locations.

Merry Maids Kingston now benefits from that same structure, support, and experience.

What Customers Can Expect

Customers of Merry Maids Kingston can expect a smooth and positive transition, with a clear focus on maintaining and improving service standards.

Here is what this means in practice:

  • Reliable and consistent cleaning delivered by trained professionals
  • Strong attention to detail across every visit
  • Flexible services tailored to individual household needs
  • Clear communication and dependable scheduling
  • A customer-first approach built on trust and care

The goal is not to change what customers value, but to strengthen it. The team will continue to deliver the same trusted service, now backed by the experience and systems that have proven successful across multiple branches.

A Word from the New Owners

Siva and Ayranna shared their thoughts on the expansion:

“We are really pleased to welcome Merry Maids Kingston into our Merry Maids AAA family. Each branch we take on is an opportunity to build something strong within the local community. We focus on delivering a service customers can rely on, and we are looking forward to bringing that same level of care and consistency to Merry Maids Kingston.“

Support from the Brand 

Vikki, Brand Leader at Merry Maids UK, also welcomed the news:

“It is fantastic to see Siva and Ayranna continue to grow within the network. Their commitment to quality and customer service speaks for itself. Merry Maids Kingston is in great hands, and we are excited to see the branch develop further as part of their Merry Maids AAA family.”

Looking Ahead

With strong leadership, proven processes, and a clear focus on customer experience, Merry Maids Kingston is well positioned for continued success.

For local customers, the message is clear. The service you trust remains, now supported by a team with a strong record of delivering results across multiple locations. If you are in the Kingston and surrounding areas in need of professional cleaning Merry Maids Kingston are your local experts. Visit their website or call the team on 0203 051 6147 or click here to book online.

Merry Maids Celebrates Standout Success Across the UK at the 2025 National Awards

/by

Merry Maids UK has celebrated another year of exceptional achievement, recognising the franchise owners and teams who consistently go above and beyond for their customers, communities, and the brand. The 2025 National Awards highlight the people who bring the Merry Maids values to life every day, delivering trusted, reliable domestic cleaning services across the UK.

Brand Leader Vikki Donnachie said “These awards recognise the people who make Merry Maids what it is, a network built on care, consistency and genuine pride in the service we deliver. Every winner has shown exceptional commitment to their customers and their communities, and we’re incredibly proud to celebrate their achievements.”

North Start Growth Award 2025 – Merry Maids South Yorkshire

Recognising exceptional business growth and innovation.

Merry Maids South Yorkshire has achieved remarkable growth over the past year, increasing the business by 40% and strengthening its position as a leading domestic cleaning provider across Sheffield, Rotherham, Barnsley and Doncaster.

This success follows a renewed focus on marketing, with owner Mike Fargher bringing his son Ben into the business to lead on strategy and digital activity. With investing in new campaigns and the adoption of tools like the Merry Maids online shop, the team has expanded its reach and enhanced customer experience.

Celebrity Service Award 2025  – Merry Maids Lincoln

Celebrating exceptional customer care and a truly personal service

Merry Maids Lincoln has been awarded the 2025 Celebrity Service Award for delivering a level of customer care that stands out across the region. Under the leadership of franchise owner Humera Hussain, the team has built a reputation for warm, thoughtful and personal service that makes customers feel genuinely valued.

Since taking on the business, Humera has transformed the customer experience by embedding the Merry Maids “celebrity service”ethos into every interaction. From the first booking to the final clean, customers receive a service that feels personal, reliable and consistently high‑quality. This has created long‑lasting relationships across Lincoln and surrounding villages, with many customers staying with the service for years.

Support to Peers Award 2025  – Merry Maids Dudley

Honouring leadership and collaboration across the network.

For the second year running, Tom Jackson of Merry Maids Dudley, Wolverhampton & Stafford has been recognised for his outstanding support of fellow franchisees.

Tom is known for openly sharing his own successes, helping new owners find their feet and offering practical guidance that strengthens businesses across the West Midlands and the wider UK network. His leadership and generosity continue to make a meaningful difference across the network.

Forget Me Know Champion 2025 – Merry Maids Fylde, Blackpool & Preston

Recognising exceptional dementia awareness and fundraising.

For the second year in a row, Nicky Morris and her team have been named Forget Me Knot Champions for their exceptional fundraising efforts and advocacy for the Alzheimer’s Society.

Their work across Fylde, Blackpool and Preston includes leading local fundraising initiatives, promoting dementia awareness and encouraging community participation in the Forget Me Knot Challenge. Their dedication has strengthened Merry Maids’ national partnership and supported families affected by dementia.

Charity Champion 2025 – Merry Maids of Croydon

Celebrating long-term commitment to community and charity

For more than 20 years, Debbie Walker at Merry Maids of Croydon has championed charitable causes and supported her local community. She introduced the brand to Dementia Friends, helping establish the national Alzheimer’s Society partnership, and continues to advocate for the charity each year.

Her customers regularly donate to the cause, inspired by her commitment to helping others. Debbie’s long‑standing ethos of “business with heart” continues to influence the wider network and demonstrates the impact a franchise can have beyond the home.

Award of Excellence 2025 – Merry Maids Sutton Coldfield

Recognising consistent, high-quality service year after year.

For the fourth consecutive year, Becky Hewitt and her team at Merry Maids Sutton Coldfield have been recognised for their outstanding service, consistent quality and strong customer satisfaction.

Their commitment to excellence has strengthened their reputation across Sutton Coldfield, Lichfield and the wider West Midlands, setting a benchmark for operational performance across the network.

A Network Driven by Quality, Care and Community

The 2025 Merry Maids Awards highlight the dedication, professionalism and community spirit that define the brand across the UK. Each winner has contributed to raising industry standards, strengthening local customer relationships and enhancing the national reputation of Merry Maids as a trusted provider of domestic cleaning services.

Need an award-winning cleaner?

You have more important things to do than cleaning.

Find your nearest Merry Maids business to book a clean online or call 0800 021 3072 today.

Merry Maids South Surrey Enters a New Chapter Under Siva and Ayranna Kugathas

/by

Merry Maids South Surrey Enters a New Chapter Under Siva Kugathas

Merry Maids South Surrey is entering a new stage of growth under new ownership. The business is now led by Siva Kugathas and his daughter, Ayranna Kugathas, who also own Merry Maids Inverness and Merry Maids Aberdeen. 

With experience across multiple territories, Siva brings a strong focus on service standards, customer experience, and steady expansion. His existing businesses have grown through clear processes, structured training, and building reliable local teams that deliver consistent results. The aim in South Surrey is to build on the area’s established reputation while maintaining high standards across every clean. 

Ayranna leads operations across all three territories. She stepped into a leadership role when the family first acquired the Inverness business and has since overseen the continued development and expansion of the group. Her focus is on consistency, team support, and making sure every clean meets the same standard, whether in South Surrey, Inverness, or Aberdeen.

The approach centres on attention to detail, dependable service, and ensuring customers receive the same quality every visit. Growth plans will focus on reaching more households across Surrey while protecting the consistency that customers expect. By investing in team development and maintaining clear operational standards, Merry Maids South Surrey is positioned to strengthen customer satisfaction and expand its presence within the local community.

What customers can expect under the new leadership?

Merry Maids South Surrey has entered a new chapter under new ownership, while keeping the trusted local team in place. Long-standing customers will continue to see the same familiar cleaners delivering the professional, reliable service they expect. 

For homeowners searching for a cleaner in South Surrey, the business offers a fully insured, professional domestic cleaning service backed by one of the UK’s most established brands. 

“Trust is everything in this industry,” said Ayranna. “When customers hand over their house keys, they expect consistency and care. My priority is to support the existing team, maintain high standards, and make sure every home is cleaned properly, every time.” She added, “We also want to reach more households across Surrey. Growth will come from doing the basics well and delivering dependable service day in, day out.” 

Vikki, Brand Leader at Merry Maids UK, welcomed the appointment. 

“South Surrey remains in safe hands,” she said. “Customers will see continuity, professionalism, and a clear commitment to quality as the business continues to grow.”

Domestic cleaning services in South Surrey

Merry Maids South Surrey provides a full range of house cleaning services, including:

  • Weekly and fortnightly domestic cleaning
  • One off cleaning services
  • Spring cleans
  • Deep cleans
  • End of tenancy cleaning

Every home is cleaned using structured systems and detailed checklists to ensure consistent results. All team members are fully trained and vetted, with ongoing supervision to maintain standards.

Why homeowners trust Merry Maids

When you choose domestic cleaning in South Surrey, trust matters. You want reliability. You want consistency. You want professional cleaners who respect your home.

Merry Maids South Surrey delivers:

  • Professionally trained and vetted cleaning teams
  • Structured cleaning checklists for consistent results
  • Regular quality checks
  • Reliable, scheduled visits
  • Support from a nationally recognised brand

Merry Maids is also the only domestic cleaning company in the UK committed to providing its entire workforce with certified training supplied by the Alzheimer’s Society. This training ensures teams work with awareness and sensitivity, particularly when supporting customers living with dementia.

Siva Kugathas said:

“As the new owners of Merry Maids South Surrey, we want every customer to feel confident in the service they receive. We are keeping the team local, investing in training, and ensuring every clean meets the standards people expect from Merry Maids. Our goal is to support more homes across South Surrey without compromising quality.”

Supporting homes across South Surrey

As demand for domestic cleaning in South Surrey continues to rise, Merry Maids South Surrey is investing in local recruitment and structured training to ensure service standards remain consistent as the business grows. Expansion will be measured and controlled, with quality and reliability remaining the priority.

If you are looking for dependable house cleaning in South Surrey, Merry Maids offers a professional service you can rely on. Whether you need weekly support, a one off clean, or a full deep clean, our local team is ready to help.

To arrange your domestic cleaning in South Surrey, request your free, no obligation quotation here or book your clean.