Tag Archive for: Kingston

Merry Maids Kingston Welcomes New Ownership as Part of Growing Merry Maids AAA Family

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Merry Maids Kingston is proud to announce a new chapter, as the business comes under the ownership of Siva Kugathas and Ayranna Kugathas. This marks another step in their continued growth within the Merry Maids network, as Kingston joins their established and successful AAA family of branches.

Already operating Merry Maids Inverness and Merry Maids Aberdeen, and having recently taken over Merry Maids South Surrey, Siva and Ayranna bring a strong track record of delivering high standards, trusted service, and consistent results for customers across their territories.

Strengthening the Merry Maids AAA Family

The addition of Kingston further strengthens what is known within the network as the Merry Maids AAA family, a group of branches recognised for their performance, customer care, and commitment to quality.

Their approach has always been simple. Focus on people, deliver reliable service, and maintain high cleaning standards every time. This consistency has allowed them to build strong local reputations and long-term customer relationships across each of their locations.

Merry Maids Kingston now benefits from that same structure, support, and experience.

What Customers Can Expect

Customers of Merry Maids Kingston can expect a smooth and positive transition, with a clear focus on maintaining and improving service standards.

Here is what this means in practice:

  • Reliable and consistent cleaning delivered by trained professionals
  • Strong attention to detail across every visit
  • Flexible services tailored to individual household needs
  • Clear communication and dependable scheduling
  • A customer-first approach built on trust and care

The goal is not to change what customers value, but to strengthen it. The team will continue to deliver the same trusted service, now backed by the experience and systems that have proven successful across multiple branches.

A Word from the New Owners

Siva and Ayranna shared their thoughts on the expansion:

“We are really pleased to welcome Merry Maids Kingston into our Merry Maids AAA family. Each branch we take on is an opportunity to build something strong within the local community. We focus on delivering a service customers can rely on, and we are looking forward to bringing that same level of care and consistency to Merry Maids Kingston.“

Support from the Brand 

Vikki, Brand Leader at Merry Maids UK, also welcomed the news:

“It is fantastic to see Siva and Ayranna continue to grow within the network. Their commitment to quality and customer service speaks for itself. Merry Maids Kingston is in great hands, and we are excited to see the branch develop further as part of their Merry Maids AAA family.”

Looking Ahead

With strong leadership, proven processes, and a clear focus on customer experience, Merry Maids Kingston is well positioned for continued success.

For local customers, the message is clear. The service you trust remains, now supported by a team with a strong record of delivering results across multiple locations. If you are in the Kingston and surrounding areas in need of professional cleaning Merry Maids Kingston are your local experts. Visit their website or call the team on 0203 051 6147 or click here to book online.

Merry Maids of Kingston is crowned a winner in the Great British Franchisee Awards

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Owned and operated by Gary Rolfe, Merry Maids of Kingston scooped a prestigious award this week which recognises excellence in franchising.

After setting up his business in 2017, Gary has taken Merry Maids of Kingston from strength to strength as well as shown resilience during the COVID-19 pandemic which forced many domestic cleaning companies to close their doors for a short while.

Offering services from regular house cleaning, to end of tenancy, builders and one-off cleans, plus more; Merry Maids of Kingston boasts an array of services to suit all requirements. Not only that, they are Dementia Friends trained, and with 12 staff members, are regarded as a great place to work.

Hosted by Which Franchise, the Great British Franchisee Awards focuses on the people who have made the UK franchising a success.  They recognise the outstanding performance of franchisees, regardless of the size of their business or the sector they work in.

With tough criteria to fill, Merry Maids of Kingston clearly demonstrated what it takes to be a Great British Franchisee. From proof of Franchisee Stability and Business Experience, Customer Satisfaction, Inspired Leadership and to Driving Business Growth and Community involvement – this prestigious award is no easy gain, especially following a challenging year following COVID-19.

Gary Rolfe said: “I am extremely honoured and delighted to have won this prestigious award, I am extremely grateful for the fantastic support I receive from Servicemaster, and the award would not have been possible without my amazing staff.”

The awards judging panel consisted of Suki Dehal – Lloyds Bank, Head of Franchising, Aman Nirwal – BDO, Senior Key Account Manager Franchising, Euan Fraser – AMO Consulting, and Derrick Simpson, Companion of the British Franchise Association.

“I have thoroughly enjoyed reviewing all the applications and it has been so refreshing to see how all sizes of businesses from various sectors have coped and adapted their business in response to not only Covid-19 but looking at sustainable growth and business resilience for many years to come. It was great to see so many applications and from a cross-section of franchisees too,” Aman Nirwal, BDO.

Learn more about the Which Franchise Great British Franchisee Awards at: http://www.whichfranchise.com/awards/

Kingston Merry Maids Celebrating Award

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Kingston Merry Maids are celebrating after picking up a prestigious award for their staff members.

Merry Maids of Kingston owner Gary Rolfe picked up the two awards at the national conference for ServiceMaster Limited held in June of this year.

Merry Maids of Kingston covers Kingston Upton Thames, Richmond, Wimbledon, Putney, Wandsworth, Kew, Coombe, Ham and East Sheen and has been operating since 2017.

Along with picking up Rookie of the Year, which celebrates outstanding new franchisees, the business has had notable steady growth throughout the previous 12 months.

Picking up these awards is no easy task, and ServiceMaster does all it can to recognise hard work and dedication from the franchisee.

The aim of the awards is not only to recognise the work that goes into franchising but also to recognise when a business has done something truly outstanding.

The conference was held in Leicester and consisted of networking events, presentations and talks, with the awards finishing the day off.

Managing Director of ServiceMaster Alan Lewin said:

“It was great to see so many of our franchise community and suppliers gathered together to engage in the Summer Summit event. I am always appreciative of the commitment that our franchisees and suppliers make in taking a day out of their business to invest time with peers, colleagues & the franchise support team at ServiceMaster.”

Recognising some of the less obvious, but culturally vital parts of franchising is imperative to ServiceMaster and the Summer Summit conference allowed this to happen.

Awards were given for not only growth, but also to those who have given back to their community, or employees of franchisees who have demonstrated their commitment to the brand attributes by engaging in initiatives and actions with colleagues and customers well beyond their job description, very often in their own time at their own expense.

“I’ve made a conscious effort to continuously hit targets throughout the last 12 months. It’s something that I find motivating and this month I hit £10k 3 months earlier than anticipated so I’m thrilled with that.

“It’s a great achievement to pick up the ‘Best Newbie’ award this year, and the next year will now be spent building on that,” added Gary

ServiceMaster has over 300 franchisees operating in close to 700 licensed areas under its brands, including Merry Maids, ServiceMaster Clean, TruGreen Professional LawnCare and Rosemary Bookkeeping. TruGreen has been recognised as a leading franchise opportunity in the Elite Franchise Top 100 franchises in the United Kingdom.