Tag Archive for: Kingston

Merry Maids of Kingston is crowned a winner in the Great British Franchisee Awards

Owned and operated by Gary Rolfe, Merry Maids of Kingston scooped a prestigious award this week which recognises excellence in franchising.

After setting up his business in 2017, Gary has taken Merry Maids of Kingston from strength to strength as well as shown resilience during the COVID-19 pandemic which forced many domestic cleaning companies to close their doors for a short while.

Offering services from regular house cleaning, to end of tenancy, builders and one-off cleans, plus more; Merry Maids of Kingston boasts an array of services to suit all requirements. Not only that, they are Dementia Friends trained, and with 12 staff members, are regarded as a great place to work.

Hosted by Which Franchise, the Great British Franchisee Awards focuses on the people who have made the UK franchising a success.  They recognise the outstanding performance of franchisees, regardless of the size of their business or the sector they work in.

With tough criteria to fill, Merry Maids of Kingston clearly demonstrated what it takes to be a Great British Franchisee. From proof of Franchisee Stability and Business Experience, Customer Satisfaction, Inspired Leadership and to Driving Business Growth and Community involvement – this prestigious award is no easy gain, especially following a challenging year following COVID-19.

Gary Rolfe said: “I am extremely honoured and delighted to have won this prestigious award, I am extremely grateful for the fantastic support I receive from Servicemaster, and the award would not have been possible without my amazing staff.”

The awards judging panel consisted of Suki Dehal – Lloyds Bank, Head of Franchising, Aman Nirwal – BDO, Senior Key Account Manager Franchising, Euan Fraser – AMO Consulting, and Derrick Simpson, Companion of the British Franchise Association.

“I have thoroughly enjoyed reviewing all the applications and it has been so refreshing to see how all sizes of businesses from various sectors have coped and adapted their business in response to not only Covid-19 but looking at sustainable growth and business resilience for many years to come. It was great to see so many applications and from a cross-section of franchisees too,” Aman Nirwal, BDO.

Learn more about the Which Franchise Great British Franchisee Awards at: http://www.whichfranchise.com/awards/

Kingston Merry Maids Celebrating Award

Kingston Merry Maids are celebrating after picking up a prestigious award for their staff members.

Merry Maids of Kingston owner Gary Rolfe picked up the two awards at the national conference for ServiceMaster Limited held in June of this year.

Merry Maids of Kingston covers Kingston Upton Thames, Richmond, Wimbledon, Putney, Wandsworth, Kew, Coombe, Ham and East Sheen and has been operating since 2017.

Along with picking up Rookie of the Year, which celebrates outstanding new franchisees, the business has had notable steady growth throughout the previous 12 months.

Picking up these awards is no easy task, and ServiceMaster does all it can to recognise hard work and dedication from the franchisee.

The aim of the awards is not only to recognise the work that goes into franchising but also to recognise when a business has done something truly outstanding.

The conference was held in Leicester and consisted of networking events, presentations and talks, with the awards finishing the day off.

Managing Director of ServiceMaster Alan Lewin said:

“It was great to see so many of our franchise community and suppliers gathered together to engage in the Summer Summit event. I am always appreciative of the commitment that our franchisees and suppliers make in taking a day out of their business to invest time with peers, colleagues & the franchise support team at ServiceMaster.”

Recognising some of the less obvious, but culturally vital parts of franchising is imperative to ServiceMaster and the Summer Summit conference allowed this to happen.

Awards were given for not only growth, but also to those who have given back to their community, or employees of franchisees who have demonstrated their commitment to the brand attributes by engaging in initiatives and actions with colleagues and customers well beyond their job description, very often in their own time at their own expense.

“I’ve made a conscious effort to continuously hit targets throughout the last 12 months. It’s something that I find motivating and this month I hit £10k 3 months earlier than anticipated so I’m thrilled with that.

“It’s a great achievement to pick up the ‘Best Newbie’ award this year, and the next year will now be spent building on that,” added Gary

ServiceMaster has over 300 franchisees operating in close to 700 licensed areas under its brands, including Merry Maids, ServiceMaster Clean, TruGreen Professional LawnCare and Rosemary Bookkeeping. TruGreen has been recognised as a leading franchise opportunity in the Elite Franchise Top 100 franchises in the United Kingdom.