Tag Archive for: mercy ikeji

Merry Maids Businesses Awarded for Investing in Their Communities

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Two Merry Maids businesses celebrated winning awards for investing in their communities at the ServiceMaster Thrive in 2025 Gala.

Merry Maids in Inverness and Bedford were recognised for their dedication to supporting their customers and their staff, winning coveted Merry Maids Invest awards at the ServiceMaster Thrive in 2025 conference and gala evening.

This blog post has all the details.

A Great Place to Work

Merry Maids of Inverness, represented at the awards by Office Manager Andrea Morland, were awarded for their successes in making the business a great place for its staff to thrive.

Collecting the award, Andrea, who oversees the day-to-day running of the business, has united the team under her leadership since taking the reins as Office Manager last year, said:

“ I think it’s just really important that the staff like coming to work. Cleaning isn’t the easiest job, but I’ve tried to make work a very friendly place.”

To do this, Andrea has increased both the communication within the business and created more opportunities for teambuilding and fun at work, alongside, naturally, delivering an exceptional service. This includes creating a morning meeting where the office team communicate with the cleaning staff and discusses the jobs of the day and regular activities like a quiz and playing games to round off the week on a Friday. All of this has made Merry Maids Inverness a great place to work and a place where excellence can prosper.

“I think we have a very dedicated team in the office, and it’s thriving,” Andrea adds.

A Great Place to Invest

The owner of Merry Maids Bedford, Mercy Ikeji, has made headlines this year for the business’ unique dedication to dementia support, where beyond our expert and compassionate cleaning for those living with dementia, she and her team have offered free cleanings to those living with dementia who cannot clean for themselves and are finding their quality of life impacted by the disease.

Collecting the award, she said:

 ”The training for Merry Maids, and Alzheimer’s for all our cleaners has really helped our cleaners to understand how to clean for those with dementia in a caring way. Most of the people clean for can see that our cleaners are caring cleaners and that has really made an impact, especially with the charity cleaning, where we support people in the community with those kinds of needs with a free cleaning and give back.”

“I want to thank Merry Maids, and our brand manager, Vikki, for the initiative and partnership with the Alzheimer’s Society, and my team for actually coming out to do the free clean to support the people we serve.”

Win a Free Cleaning!

As a celebration of Merry Maids Bedford’s first anniversary and our work alongside Alzheimer’s Society we would like you to nominate someone who is living with or caring for someone with Alzheimer’s/dementia who you believe deserves a FREE 5hr clean.

T&C’s – All Nominee’s must be over the age of 18 and live within the Bedfordshire area. The prize is non-transferable and non-negotiable. Entries close on 31st Oct.

Need a cleaner who cares?

If you or someone you love could benefit from dementia-conscious and expert cleaning services from your local professionals, find your nearest Merry Maids business, book online or learn more about our commitment to supporting Alzheimer’s Society today.

Merry Maids owner in West Midlands recognised as Great British Franchisee

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A cleaning company boss who offers rare job security and long-service awards to the people he employs in the West Midlands has won a major industry accolade.

Tom Jackson, owner of the Merry Maids franchises in Dudley, Wolverhampton, Birmingham South, Solihull and Stafford, has won a Great British Franchisee Award, one of the most prestigious honours in the highly competitive franchise sector.

“It’s common for a high frequency of staff turnover in the cleaning industry,” Tom says, “but that’s not the case in my business.

“I offer long-service awards because, generally, many of our staff stay with us for a long time.

“Two of the admin support staff have been with me for 15 years and nine years respectively – each having started as cleaners.

“And even the original two members of staff that I employed 20 years ago still work for us.

“I believe our staff stay with us because we care about them, and they can feel it, but also because many have been part of our journey and have seen the business grow from just two staff into what it is now.

“I also think people are drawn to the job security that a business established for 20 years brings.”

The Future of Merry Maids

Tom, a former bingo firm manager, is proud, too, that some of his customers have been using the company for 18 years, and one has even had the same cleaner continuously for all that time.

He also actively supports the rest of the Merry Maids network and mentors new business owners like Mercy Ikeji (pictured) when they join us.

“I’ve grown my Merry Maids business from a zero turnover virgin business to, what is currently, the biggest Merry Maids franchise in the UK with 60 staff,” he says.

“It’s a far cry from when I started with myself and two staff using a spare office – but I’m not content to rest on my laurels.

“I’ve set challenging goals for the next three years of growth with a target to be the first Merry Maids with a £1 million turnover.”

Tom is not the only one who thinks he will achieve that.

“Tom is a real asset to the franchising world,” says Merry Maids Brand Leader Vikki Donnachie.

“He is passionate about everything business, from his customers to his staff, as exemplified by his industry-defying levels of staff and customer retention.”

Contact us

If you’re in Dudley, Wolverhampton, Birmingham South, Solihull, Stafford and the surrounding areas and would benefit from a compassionate and professional home cleaning service, find your nearest Merry Maids business to receive a free, no-obligation quotation from Tom and his dedicated teams today.

New Merry Maids business in Bedford offers charity cleaning service before launch

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After years of working in care, a Bedford-based businesswoman is expanding upon her long career in care by opening a home cleaning franchise, and she’s offering a unique opportunity for those in need of a compassionate cleaning service.

Mercy Ikeji, who lives and works in Bedfordshire, has recently taken her first steps towards self-actualisation as a small business owner with the support of the nationwide Merry Maids UK franchise.

Say hello to Merry Maids in Bedford

Wanting to work for herself but not by herself, Mercy bought a business that allows her and the local women she’s worked with over the years to run her company, ‘Dezionite Domiciliary Care’, while delivering a caring and compassionate service to those in the community.

“I have always had a strong entrepreneurial spirit and passion for care,” Mercy says.

“In my youth, I owned multiple businesses, including a cleaning business in my home country, which I started in 2010 and expanded before pursuing MBA studies in the UK.”

“In my years working in cleaning, I always admired the professionalism of the Merry Maids brand, and I eagerly awaited the opportunity to acquire and grow a Merry Maids franchise business.”

About Merry Maids UK

Merry Maids UK is a nationwide domestic cleaning franchise that provides residents across the UK with expert, hassle-free home cleaning and the time to do what matters most to them.

These range from one-off deep cleaning services for end-of-tenancies, builders of home sales, and regular weekly and monthly cleans to help you keep on top of the housework, complete with dusting, hoovering, mopping and window cleaning.

With over 30 years of expertise supporting their local communities with the backing of a multinational brand, Merry Maids UK prides itself on its personalised, caring and compassionate approach to the people it serves.

Why use professional home cleaning services?

No matter your background, sometimes there are more important things than the cleaning.

Whether it’s spending time with loved ones, reducing the stress of chores or creating a better work-life balance, a professional cleaning service can help give you the time to focus on what counts.

Merry Maids UK also often encounters those in our communities who cannot clean for themselves.

They regularly work alongside residents with dementia and other illnesses that prevent people from being able to clean for themselves.

In these instances, they are recognisable and friendly faces and will take the time to check up on the people in their care.

With the business due to start trading on the 22nd of September, Bedfordshire residents can benefit from professional and personable home cleaning from Merry Maids for the first time.

Charity Cleaning Raffle

Informed by her background in care, she would like to commemorate the opening of her new business with a series of charity cleans for those who may be unable to clean their homes for themselves because of illness, circumstance or disability.

If you are or know someone who could benefit from a free cleaning, you can nominate them by submitting your interest via an online submission form.

Contact Us

If you’re in Bedford and the surrounding areas, call Mercy and her team on 03330 908681 to book your free, no-obligation quotation or book online starting 22nd September.

Or, nationwide, find your nearest Merry Maids business to see how we can help you get your time back today.