Tag Archive for: merry maids leicester

How Merry Maids Leicester Supports People Living With Dementia at Home

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Merry Maids Leicester is showing how their Alzheimer’s Society Dementia Awareness Training can help people living with dementia remain comfortable in a cleaner, safer and more familiar home environment.

Merry Maids Leicester a local domestic cleaning company recently supported a Leicester customer who held Power of Attorney, began looking for a cleaning company they could trust.

They needed more than a thorough clean. They wanted a patient and considerate team that would understand their friend’s circumstances, respect their home and provide reassurance to everyone involved.

Dementia-Aware Cleaning in Leicester

For someone living with dementia, changes in routine and unfamiliar visitors can sometimes feel unsettling. This makes the way a cleaning service is introduced and delivered especially important.

The Merry Maids Leicester team uses the Alzheimer’s Society Dementia Awareness Training to approach each visit with patience, respect and understanding. The cleaners take care to work calmly, communicate clearly and remain sensitive to the customer’s individual needs.

A professional cleaning service can help maintain a comfortable home without placing the full responsibility for household tasks on relatives, friends or carers.

It can also support people who need:

  • Regular help keeping their home clean and manageable.
  • A one-off deep clean before regular visits begin.
  • Short-term cleaning after a hospital stay or change in circumstances.
  • A dependable service arranged by a relative or someone with Power of Attorney.

Support Delivered With Dignity

After finding Merry Maids Leicester online, the customer felt reassured by the team’s Alzheimer’s Society Dementia Awareness Training.

During the initial clean, the cleaners took time to understand the situation and completed the work with care. Their aim was to improve the home environment while ensuring the customer felt respected and supported throughout the visit.

The customer were pleased with both the cleaning standard and the team’s compassionate approach. They left a five-star Google review:

“Great service, punctual and sympathetic to our situation helping a friend with dementia.”

Following the first visit, they invited Merry Maids Leicester back to provide regular domestic cleaning.

This ongoing arrangement gives the customer greater consistency while offering valuable peace of mind to the people helping manage their care.

Cleaning Support for Families Across Leicestershire

Every person living with dementia has different needs. Merry Maids Leicester therefore takes time to understand the household before recommending a suitable cleaning schedule.

The team provides regular and one-off domestic cleaning across Leicester, Loughborough, Lutterworth, Market Harborough, Melton Mowbray, Hinckley and surrounding Leicestershire communities.

Cleaners bring their own equipment and bespoke products, helping make each visit straightforward for the customer and their family.

Contact Merry Maids Leicester

To discuss dementia-aware domestic cleaning in Leicester or arrange a free, no-obligation quotation, contact the local team.

Call: 0116 275 9055

Email: leicester@merrymaids.co.uk

Visit: merrymaids.co.uk/leicester/

Merry Maids Leicester can work with you, your family or a person holding Power of Attorney to arrange thoughtful cleaning support around the needs of the person and their home.

 

Merry Maids Leicester Supporting Local Schools, One Clean at a Time with Thomas Estley Community College

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Merry Maids Leicester continues to show what it means to be a business with a heart that is committed to supporting their local community. This year, the team set out with a clear goal. Do more, give more, and create a real impact across the Leicestershire local community.

Their latest initiative brings that commitment to life through hands-on support for local education, helping create a better environment for young children to learn, play, and grow.

Strengthens Community Roots with Local School Initiative

Working closely with Thomas Estley Community College, the team volunteered their time, skills, and resources to refresh the school’s forest area ahead of the summer term.

The space, designed for pre-school children, plays a key role in early development. It encourages outdoor learning, physical activity, and imaginative play. After a full clean and tidy, the area is now ready to welcome children back.

The feedback from the school highlights the difference made:

“Many thanks to Merry Maids Leicester for volunteering their time, expertise and resources to spring clean our forest school area ready for the summer term. We are certain that our preschool age children will enjoy playing in this refreshed area and developing their physical skill and imagination. We look forward to working with Merry Maids Leicester again and are so thankful for their input into our Thomas Estley community.”

Trusted Cleaning with a Local Touch

For local residents, choosing Merry Maids Leicester means more than booking a clean. It means supporting a business that actively gives back to the same community it serves.

Customers can expect consistent, high standards with every visit. The team is trained, reliable, and focused on detail. Homes are cleaned with care, respect, and a clear understanding of what matters most to each household.

There is also peace of mind in knowing who is in your home. As a local business, the team builds real relationships with customers. That trust grows over time, supported by dependable service and strong communication.

The same approach seen in community projects is reflected in every clean. Thoughtful, thorough, and always delivered with care.

A Business Built on Care

For branch manager Rachel, projects like this are a natural extension of what the team stands for.

“We are proud to support our local community in ways that truly matter. Cleaning is what we do, but making a difference is why we do it. Seeing the forest school area ready for children to enjoy makes it all worthwhile. We care deeply about the spaces we clean, whether that is in our customers’ homes or within the wider community.”

Making a Lasting Impact

This initiative forms part of a wider focus for Merry Maids Leicester this year. The aim is clear. Build stronger local connections and support where it is needed most.

By working with schools and residents, the team continues to show that small actions can lead to meaningful change. A refreshed space today can support learning, wellbeing, and confidence tomorrow.

Merry Maids Leicester remains committed to supporting their community while delivering the same high standard of cleaning that customers rely on every day.

If you are looking for a trusted professional cleaner find out more by visit your local Merry Maids Leicester website today or call us on call on 0116 275 9055 or for a one-off clean, book online by clicking here.

 

Merry Maids Leicester Strengthens Community Commitment with Focus on Giving Back in 2026

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Merry Maids Leicester has announced a renewed focus for 2026, placing community support at the centre of its work across the local area.

Following the devastating impact of last year’s flooding in Leicester, the team stepped in to support local residents and schools during a difficult period. From helping families regain a sense of normality to supporting educational spaces affected by the damage, the business played an active role in the recovery effort.

This year, the focus has shifted towards building something longer lasting.

Supporting the Next Generation

As part of this commitment, Merry Maids Leicester has been working closely with Countesthorpe School to support students preparing to enter the working world.

The initiative includes:

  • Mock interviews to build confidence and communication skills
  • Practical business advice to help students understand real working environments
  • Guidance for those interested in starting their own ventures

This hands-on support gives students a clear view of what to expect beyond education, while helping them develop skills that will stay with them long term.

A Business with a Heart

For Merry Maids Leicester, this is about more than one-off initiatives. It reflects a wider approach to how the business operates day to day.

The team believes that being part of the community means showing up when it matters and contributing in ways that have a real impact. Whether that is supporting recovery after local challenges or helping young people take their first steps into employment, the aim is simple, to make a difference where it counts.

Rachel, Branch Manager at Merry Maids Leicester, said:
“We saw first-hand the impact the floods had on our local community last year, and we wanted to do more than just step in at the time. For us, it is about building ongoing support. Working with local students has been a big part of that. If we can help them feel more confident about their future or give them practical advice, that is something we are proud to be part of.”

She added:
“As a business, we care about people. That goes beyond cleaning. It is about showing up, supporting where we can, and making a positive difference in people’s lives every day.”

More Than Cleaning

While Merry Maids Leicester is known for delivering high-quality domestic cleaning services, its role goes beyond maintaining homes.

The same care and attention given to customers is reflected in its community work. Supporting people through challenging times, helping create safe and comfortable environments, and building trust sits at the core of everything they do.

This approach carries through to every clean. It is not just about the result, it is about the impact it has on people’s daily lives.

Looking Ahead

With a clear focus on giving back, Merry Maids Leicester plans to expand its community involvement throughout 2026. By continuing to work with local schools and supporting residents, the business aims to strengthen its role as a trusted and active part of the Leicester community.

For those looking for a cleaning service that values more than just the job at hand, Merry Maids Leicester offers a service built on care, consistency, and community impact.

To find out more visit your local Merry Maids Leicester team today or call us on call on 0116 275 9055 or for a one-off clean, book online by clicking here.

 

Merry Maids Leicester Champions Good Mental Health And Well-Being For World Mental Health Day

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Merry Maids Leicester Champions World Mental Health Day.

At Merry Maids Leicester, we’re advocates for good mental health, not just for our customers but also for our staff, both in the workplace and beyond.  This month, for World Mental Health Day on October 10th, our Merry Maids Leicester team came together to recognise the importance of mental wellbeing and to encourage/ upskill staff on how they can maintain a healthy mind throughout all areas of their lives.

World Mental Health Day takes place on 10th October every year, reminding us all to prioritise mental health and break down the stigma surrounding it. This year’s theme for World Mental Health Day is “Everyone Deserves Good Mental Health”, which highlights the importance of creating safe, supportive environments where everyone can access the care and understanding they deserve to have and maintain good mental health.

What We Did To Mark The Occasion? 

At Merry Maids Leicester, our people are at the heart of everything we do. To mark the occasion, Rachel Mullaney, our branch manager, who is mental health trained, hosted and dedicated the afternoon to a wellbeing session focused on mental health awareness, self-care, and practical ways to support one another.

The session included open discussions about why mental health matters, recognising stress, managing work-life balance, finding time to recharge and all the resources available to help ensure our staff have good mental health. In the fast-paced cleaning industry, this can sometimes be overlooked, and this was an opportunity for our maids to reconnect, share experiences, and learn how small, consistent actions can make a big difference to their mental health.

At the end of the session, each team member received a special Merry Maids Pamper Pack, filled with thoughtful treats designed to promote relaxation and self-care. From face masks to candles to a sweet treat to affirmation cards. The packs served as a reminder that taking time for yourself is a must.

“Our maids work incredibly hard to go above and beyond to make our customers’ homes sparkle and ensure our customers are happy after every clean. It’s equally important that we do the same for ourselves and our staff. World Mental Health Day was a perfect opportunity to do just that. Advocating for good mental health isn’t just something we talk about once a year, but it’s part of our ethos in being a business that cares about our customers and staff.” Said Rachel Mullaney, Branch Manager of Merry Maids Leicester.

Through initiatives like this, Merry Maids UK continues to champion the wellbeing of its people, encouraging everyone to take a moment for themselves, reach out when they need support, and recognise that mental health is just as important as physical health.

Need professional domestic cleaning services in Leicester ?

If you’re in Leicester and looking for a new domestic cleaning provider that can offer friendly and compassionate cleaning, Merry Maids Leicester are the one to call on 0116 275 9055 or book online today.

Looking to join Merry Maids Leicester ?

If you are looking to join our fantastic, friendly team at Merry Maids Leicester, apply online now with our easy application form.

Case Study: C.diff Cleaning in Leicester

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Deep cleaning for infection control and recovery in Leicester.

There are many reasons to want a clean home, from the aesthetic benefit to hosting company or keeping your living space hygienic.

But sometimes life hands you a curveball that means you need a little extra help.

For this customer in Leicester, Merry Maids was the right pair of hands for the job when she needed specialist deep cleaning after her mum was in the hospital with C.diff.

This blog post has all the details.

What was the problem?

This customer got in touch with Rachel and her team at Merry Maids Leicester after her mum was in hospital with a Clostridioides difficile (C.diff) infection.

C.diff is a type of bacteria that often affects people who have been taking antibiotics and can cause a range of nasty symptoms from an upset stomach and high temperatures to sickness and loss of appetite.

Because C. diff can live on people’s skin, it can be spread by touch, and therefore, medical experts like the American CDC recommend cleaning and disinfecting surfaces to reduce further risk of infection. To properly reduce the threat of further infection and complications, it’s also recommended that patients use specialist methods and products for the best results.

For this customer, she knew she needed the house cleaned before her mum got home, but was struggling to find someone to do the job.

That’s where we came in.

How we helped

Rachel and her team of cleaners at Merry Maids Leicester spoke to the customer to assess her needs, stocked up on all the correct PPE and chemicals for C.diff cleaning and control, and sent one of our experienced and expertly trained cleaners out to do a full deep cleaning of the property, all the while staying in direct contact with the customer to ensure everything proceeded as expected and that she was happy with the process.

The result

One clean home later, the customer was very grateful to us for going above and beyond and getting the job done for her mother to come home safely and expressed how thankful they were, leaving the team this glowing Google Review:

“Fantastic service from start to end, cannot rate this business highly enough, should be 10 gold stars, need I say any more except a big thank you to Rachel & Sam? If you need a cleaning service, this is the one to use!”

Need professional C.diff or infection deep cleaning?

If you’re in Leicester and the surrounding areas and need to see the difference a professional cleaner can make for your home, contact Rachel and her team of experts today on 0116 275 9055.

Or nationwide, find your nearest Merry Maids business or book online to see how we can help you through a variety of expert and bespoke home cleaning services today.

Merry Maids Leicester Staff Awarded for Exceptional Contributions to Business

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Sam Stokes from Merry Maids Leicester has been chosen by her team as the Merry Maids Employee’s Choice Award Winner for 2024/25.

Merry Maids Leicester team member Sam Stokes was recognised for demonstrating exceptional performance, dedication and support to the business’s staff and customers, winning the coveted Merry Maids People award for Employee’s Choice at the ServiceMaster Thrive in 2025 conference and gala evening.

Bringing the sparkle

This is an extra special award, even amongst the many prestigious awards at the gala, as the winner was chosen and voted for by their colleagues, measuring their impact on their workplace in their effect on its people.

For the team at Merry Maids Leicester, Sam sets the standard: always ready to lend a hand, fully engaged in every task, and consistently bringing a positive energy to her environment. The nominations received for her colleagues spoke volumes about the impact she has on the business every day.

Owner Rachel Mullaney testified to this at the Gala as Sam received her award:

“What hasn’t Sam done this year that’s made me proud?

“She has stepped up in remarkable ways. Every single day, she comes in and brings a fabulous energy, and anyone who’s been in her presence will know that customers worship the ground she walks on.  So does everyone who works with us. She is fabulous.”

 

Collecting her award after practically dancing up to the stage, Sam was overcome with gratitude:

“I’m just overwhelmed,” she said.

“You know, I’m never gonna win an Oscar, but [holding her award aloft] look at this!” I’m just over the moon. This is so unexpected. Thank you.”

Need a cleaner that makes your home sparkle?

If you’re in Leicester and would benefit from premier home cleaning services from a team of friendly and compassionate experts, contact Rachel and the team at Merry Maids Leicester on o116 275 9055 or book online today.

Or nationwide, find your nearest Merry Maids business to see how we can help give your home a new standard of clean, tailored to your lifestyle.

Merry Maids Leicester Branch Manager Trained in Mental Health First Aid

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Rachel Mullaney from Merry Maids Leicester has been trained in Mental Health First Aid to help look after her team of expert cleaners.

Mental Health is a hot-button topic these days.

We all have mental health. And better mental health is better for everyone.

Real service starts with real people — and looking after each other is just as important as looking after our customers.

That’s why Rachel Mullaney, Branch Manager of Merry Maids Leicester has joined ServiceMaster Ltd staff in being trained in Mental Health First Aid.

Whether it’s supporting a colleague through a tough day or recognising when someone might need a listening ear, as a Mental Health First Aider, Rachel is here to help create a more caring, understanding workplace.

What the training means

MHFA England® is a social enterprise with a vision to improve the mental health of the nation.

Their expert guidance and training give people like Rachel the skills to spot the signs of poor mental health, the confidence to start a conversation, and the knowledge to signpost to support.

As a certified Mental Health First Aider, Rachel now has the skills and knowledge to provide support to people in her teams who may be experiencing poor mental health.

How was the experience for Rachel?

Rachel says the training has been incredibly valuable for her.

“Completing the Mental Health First Aider training for me has been an invaluable experience for both my personal growth and my ability to support my team and colleagues. Mental Health is such a big part of society, and I found that the course provided a lot of insights into mental health issues which helped me understand the signs and symptoms of various conditions as well as effective strategies for providing support in and out of the workplace.”

“One of the most significant lessons was learning how to approach conversations about mental health in a compassionate and non-judgmental manner. I now feel more equipped to create a safe environment for my colleagues and I feel able to encourage open discussions about mental well-being without any stigma. This training has empowered me to help identify colleagues who may be struggling and offer appropriate support, whether it’s through just simply listening, guiding them to the relevant resources or being a reliable point of contact that people can approach and confide in. I feel that it is really important to have a mentally healthy workplace as we spend more time at work than at home!”

“This course has given me skills to be able to identify and help those who may need it and I feel privileged to say that I am a Mental Health First Aider!”

Need a cleaner in Leicester?

If you’re in Leicester and the surrounding areas and would benefit from professional cleaning services from a worldwide industry leader of over 30 years, delivered by local professionals, call Rachel and her team at 0116 275 9055 or book online.

Or, nationwide, find your nearest Merry Maids business now to see how we can help you today.

Merry Maids are in Leicester!

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Meet the owner of the brand-new Merry Maids business in Leicester.

Need a cleaner in Leicester?

Merry Maids has expanded into Leicester and the surrounding areas under the expert supervision of Rachel Mullaney.

We sat down with Rachel to chat about how her experience working for Merry Maids’ franchisor, ServiceMaster Ltd, has informed her expert leadership and cleaning services.

About Rachel Mullaney

Rachel has opened her brand-new Merry Maids business after working for ServiceMaster Ltd. as a Contact Centre Manager since 2022.

In this role, she became accustomed to the Merry Maids brand, its processes and what it takes to run a thriving home cleaning business.

Now, with the support of ServiceMaster and operating out of their head office in Leicester, Rachel is bringing Merry Maids’ trademark cleaning excellence to the area like never before!

What Merry Maids can do for you

Whether customers need a:

Rachel and her team of professional cleaning experts will be on hand to handle the cleaning so they can focus on what matters most to them.

Rachel says she is thrilled to be opening Merry Maids Leicester and for what the future brings:

“I am really excited to have been given the opportunity to start Merry Maids Leicester. I can’t wait to get out into the Leicestershire area, show them what Merry Maids is made of and deliver the exceptional service that sets us out from the rest.”

Vikki Donnachie, Merry Maids Brand Leader, adds:

“I’m very excited to be launching Leicester. Rachel and the team are very motivated and excited to be able to trial new initiatives through our company-owned location before rolling them out to the rest of the network. Good things are coming in Leicester!”

Need a cleaner in Leicester?

If you’re in Leicester and the surrounding areas and would benefit from professional cleaning services from a worldwide industry leader of over 30 years, delivered by local professionals, contact Rachel and her team on 0116 275 9055 or book online.

Or, nationwide, find your nearest Merry Maids business now to see how we can help you today.