Tag Archive for: merry maids north sussex

Merry Maids North Sussex wins award for business excellence

Merry Maids North Sussex won the prestigious Best in Class award during this year’s ServiceMaster Spring Forward event.

Merry Maids and ServiceMaster Clean Contract Services businesses from across the UK rallied in Coventry this month for our Spring Forward event.

The day was packed with informative sessions from Team Academy on how owners and staff can utilise their natural superpowers to create an impact in their businesses.

The day was rounded off with a gala dinner and awards evening that saw franchise business owners from both brands awarded for their accomplishments over the last year.


Merry Maids of North Sussex – Best in Class

This included the team from Merry Maids North Sussex, who won the prestigious Best in Class awards as a recognition of their embracing of the latest technology adoptions to improve her business’ employee satisfaction, customer service and financial results too!

After winning these awards on the night, the business owner of Merry Maids North Sussex, Beccy Pope, said that it was “amazing” to win for the value they provide to customers and staff.

When asked what great customer service and satisfaction meant to her, Beccy said:

“It’s what keeps the orders coming in and keeps us booked! Alex [Team Leader] has a lovely rapport with everybody, trying to invest in what they like.”

Congratulations to the team at Merry Maids North Sussex for their hard work delivering excellence.

We wish them continued success in the years to come!


Want award-winning home cleaning?

If you’re in North Sussex and would benefit from professional home cleaning services from an award-winning business, contact the Merry Maids North Sussex team on 01293 613133 or find your nearest Merry Maids business to see how we can help you today.

Why should I get my home professionally spring-cleaned?

The benefits of a professional spring-cleaning service.

We don’t know about you, but we’re ready for spring.

It’s when nature washes away the cold of winter and freshens up for a brighter year ahead.

The flowers start to bloom, and the temperatures begin to rise. What’s not to love?

Preparing for spring also means it’s time to start thinking about your spring cleaning.

It may not always be pleasant, but the practice of getting down and dirty to clear out the clutter and the cobwebs of the past year is a vital part of the springtime.

Though the adage often cited is ‘if you want a job done properly, do it yourself,’ we’re here to tell you there is another way.

In this blog post, our cleaning experts walk you through the benefits of hiring a professional cleaning service for your spring cleaning.


What’s involved in spring cleaning?

Spring cleans are a deeper and more comprehensive cleaning than a regular maintenance clean and are all about clearing out the house at a deeper level to prepare for the year ahead.

Regular cleaning keeps your home in top condition, while deep cleaning gives that extra oomph and sparkle to make your home truly SHINE.

Our expert deep and spring cleans are ideal when moving in or out of a property, preparing your home to sell, having the in-laws visiting, in the aftermath of building or renovation works or needing a complete freshen-up.

They can include:
  • Cleaning out kitchen cupboards
  • Vacuuming curtains
  • Cleaning inside windows
  • Cleaning inside and or defrosting fridges and freezers
  • Washing internal doors and window frames
  • Moving heavier furniture to clean behind (where possible)

How do the professionals spring clean your home?

Professional cleaning services like those at Merry Maids use experienced professionals trained to deliver excellent-value home cleaning with a tried and tested methodology and products to produce the best results.

On every visit, your Merry Maids team will dust, wash, sanitise and vacuum your home using our equipment and specially formulated products.

We operate a strict cleaning process that utilises coloured cloths for different areas of the home to avoid cross-contamination.

All our maids are trained in Health and Safety regulations and procedures* to use our products and equipment

*Practices may vary by area due to area-specific considerations.

How much does it cost to have my home professionally cleaned?

There is no standard pricing index used to determine domestic cleaning service fees.

Some businesses charge by the hour, while others will charge for the scope of the cleaning involved.

Either way, professional cleaning services will determine their prices based on the following factors:

  1. Size
  2. Layout and number of rooms
  3. Style of home
  4. Number of residents
  5. Factoring of children and pets
  6. Frequency of cleaning
  7. Location and travel distance from business location

To see the value of professional spring-cleaning services in your area, contact your nearest Merry Maids business for a free, no-obligation quotation.

Why pay when you can do it yourself, you ask.

We’ll tell you…


  1. Professional spring cleaning saves you time and effort

There’s no doubt about it… spring cleaning is a massive undertaking.

Especially if you’re already juggling family and childcare responsibilities, work, and the basics like socialisation and a good amount of rest.

Whatever your idea is of time well spent, we know it doesn’t involve doing the cleaning.

Entrusting your spring cleaning to professionals can save you hours of effort and give you time to focus on what matters most.


  1. The bespoke and professional touch

At Merry Maids, we love to clean. It’s what we do.

Over our 30 years of delivering home cleaning expertise, we have refined the experience had by our customers to a fine art.

We know that each home and each individual we clean for is unique.

So, we go above and beyond to ensure you get the clean you deserve, not just the clean you expect, and work with you to understand the specific needs of you and your home and work tirelessly to ensure that you’re more than happy with gleaming results – at a time that suits you.

Professional cleaning staff like ours are trained with the latest (and often exclusive) products, tools, and best practices to make every room in the house sparkle.


  1. Professional spring cleaning is good for your health

Aside from the obvious aesthetic benefit, a good spring cleaning is also good for your health!

According to Verywell Mind, a cluttered and dirty environment can be harmful to your mental health, as it has been scientifically linked to higher rates of stress, depression and anxiety, as well as decreased rates of focus.

In addition, studies have shown that having a clean home typically is the mark of healthier inhabitants.

Cleanliness in the home has even been found to be a better predictor of good health for the residents than the walkability of its neighbourhood!

Cleaning can also improve the air quality of your home.

This is extra vital in the spring as the winter often involves more time spent inside with less fresh air in the home – causing more dust on the property.

The equipment used by professional cleaners is designed to eliminate harmful dust in the home and can benefit your health and air quality.


  1. Professional support with additional health requirements

We know that people aren’t always able to clean for themselves.

Following our successful Forget Me Knot Challenge last year – where our businesses across the UK raised over £4000 for the Alzheimer’s Society and Dementia Friends in a matter of weeks – Merry Maids UK have this year become an official partner in aid of Alzheimer’s Society.

At Merry Maids, our staff understand the specific requirements of the over 900,000 people living with dementia in the UK and ensure their homes are clean, healthy places for them to live, maintained by friendly, local people who support them with any additional requirements that come with dementia and other conditions – even if that means being someone to make a cup of tea and have a chat with.


Why hire Merry Maids to spring clean your home?

Put the spring back in your cleaning with Merry Maids.

The springtime is for enjoying, not cleaning.

Get a cleaner, fresher home faster and reclaim your free time with the expert help of your local cleaning professionals.

Are you tired of spending your free time hunched over to clean cobwebbed corners rather than enjoying the sunshine?

Your springtime is sacred.

Booking your spring cleaning with your local professionals now could be the saving grace you’ve been waiting for.

At Merry Maids, we’ve been experts in home cleaning for over 30 years, providing professional and bespoke services as one-off, regular or deep cleans and taking the hassle out of your spring cleaning.

Naturally, you might not love cleaning, but we do. It’s what we do best!


Contact Us

To start saving time and energy on your spring cleaning, book your spring cleaning with the experts at Merry Maids now by finding your nearest business or booking online today.

Merry Maids UK kicks off Forget Me Knot Challenge in aid of dementia charities

Learn more about Merry Maids UK’s Forget Me Knot Challenge for Dementia Friends.

With over 850,000 people in the UK estimated to be living with dementia right now, we have likely all experienced the impact of dementia in some capacity at one time or another, with research suggesting it will affect 1 in 2 people in our lifetimes.

This means that, at Merry Maids UK, we regularly encounter clients and family struggling or living with dementia or Alzheimer’s.

As such, we have been a long-time supporter of the charity Dementia Friends (which is a subset of Alzheimer’s Society).

Who are Dementia Friends?

Dementia Friends is an initiative that trains businesses and organisations and the people who work for them in the right ways to interact with people with dementia.

Merry Maids UK began working alongside Dementia Friends in 2014 when a friend of Debbie Walker, the owner of Merry Maids of Croydon, started looking into the charity whilst researching for her PhD on the health of older adults.

Our duty of care to our customers is something we value deeply, so we jumped at the chance to receive training from Dementia Friends to aid our cleans.

Soon, we were becoming dementia friends nationwide.

What is the Forget Me Knot Challenge?

This year, we wanted to do more.

That’s why we have created the Forget Me Knot Challenge.

Alzheimer’s Society is represented by the forget me not, a small blue flower that has long been associated with Alzheimer’s and dementia due to its effects of memory loss.

This is a sponsored virtual relay in which staff and owners from Merry Maids businesses across the UK will run, walk, or cycle the equivalent total mileage between each Merry Maids UK business, tying them together and raising funds for Dementia Friends/ Alzheimer’s Society: creating the Forget Me Knot.

How to support us?

With the challenge now underway, our businesses will be undertaking the task of covering 335 miles each to raise money over the coming months.

If you would like to support us, please visit our Just Giving page to donate online.

Contact Us

If you would benefit from regular or one-off cleaning services from one of our teams, across the UK, contact your local cleaning experts today by finding your nearest Merry Maids business or book online through our online shop.

The Women of Merry Maids UK

Celebrating International Women’s Day and Women’s History Month 2022.

Today is International Women’s Day.

A day designed to centre women’s issues as part of Women’s History Month.

The theme of Women’s History Month differs annually, though the goal is to show how women help shape the nation and world at large.

The Merry Maids network includes many brilliant women who manage domestic cleaning businesses across the UK.

Each one of them brings something different. Be that the previous experiences leading them to where they are now or a unique outlook that helps them run a successful business.

Today, we’re spotlighting four of them.

Sue Smith – Merry Maids Tyneside:

Sue Smith has owned Merry Maids Tyneside for 28 years now. Before this, she worked in payroll for Safeway.

But with a young son aged three, Sue wanted to have her own business to manage her own time and childcare.

Merry Maids “was the perfect solution”, as Sue liked to clean and was able to incorporate this into her job.

Though she found Merry Maids and thought it was just right for her, Sue still had her reservations.

She was concerned that she was not the right sort of person to run a hands-on business, as she felt as though she lacked the confidence.

“I remember when I had to do the first callout it was terrifying,” she says.

But Sue found that she could do it, and has become confident running her business,

“I think the more you do it, the more you get used to it. If you push yourself, you can do these things, even when you think you can’t,” she adds.

Sue has found also herself becoming more and more involved with the local community and developing long-lasting relationships with clients.

“We’ve had some customers for years. I like dealing with it. Especially the older people that have always kept a nice house, and are now finding it difficult to do.

I think you get more satisfaction out of that kind of clean – when they’re so grateful for the difference you can make to their home.”

Nicola Morris – Merry Maids Fylde and Blackpool:

Nicola (Nicky) Morris also started her Merry Maids business, Merry Maids Fylde and Blackpool around 20 years ago when looking for a fresh start.

This coincided with her husband changing careers, having been in the military, and with the two of them moving to a completely different part of the country with a young child.

Having spent most of her career “in the corporate world”, Nicky wanted something new, for herself.

So, she did a lot of research into franchises, and having spoken to previous Merry Maids franchise owners, found that she was happiest with the brand and company.

There was also the question of timing around her move, but ServiceMaster (Merry Maid’s parent company) were happy to hold the business until Nicky was ready.

This meant that when her move was completed Nicky was able to undertake her Merry Maids training academy and “hit the ground running after that.”

Though she’s had to put in lots of hard work, Nicky has found running her own business to be worth the challenge:

“It’s very rewarding to see what I’ve built up from nothing. When you initially start, like any business, you have to give it your all 24/7, especially for the first couple of years.

And moving to a new area with a young child was pretty difficult.

On the other hand, being my own boss gave me a bit of flexibility. It is your baby, really having a business and building it up. It is blood, sweat and tears that you’ve put into it.

So, it is different to a normal job. However much you might like the company you work for, it is very different.

When it’s your business, you do have an emotional attachment to it as well. But it’s worth it.”

Helen Bielby & Becky Hewitt – Merry Maids Sutton Coldfield:

Helen Bielby of Merry Maids Sutton Coldfield has a personal history with ServiceMaster and Merry Maids.

Back in the early 1980s, both of Helen’s parents worked in engineering and were made redundant around the same time.

So, they decided to pool their redundancy money and buy a ServiceMaster franchise – which used to involve our disaster restoration and clean brands under one umbrella.

The business stayed a family affair, with Helen and her nan helping out doing the cleaning. Her dad ran to the physical side of the business, whilst her mum handled the running and operation.

Then, in 1999, Helen’s mum decided that she wanted to buy a Merry Maids franchise as well.

At the time, Helen was at university and would still help out with the cleaning on her break days, and after university, she would help with the books alongside her job.

When Helen’s mum passed away suddenly in 2010, Helen had to handle both businesses:

“There was a point where we didn’t have any of the passwords to get into the ServiceMaster system. And ServiceMaster was great, and they sent people down from head office to help us get it all because we had to keep going.

And we had staff that we employed, we couldn’t close. So, you know, it was a nightmare, to be honest. I couldn’t run both businesses and have a foot in my full-time job. I could do Merry Maids because I’d done it for such a long time. But we realised we needed a secretary to help my dad do the admin on Service Master.”

They found Becky, who was working part-time as in conveyancing at a solicitor’s office.

“She had just had her hours reduced, and she was looking for something to make them up,” Helen recalls.

“We met, and we hit it off from the start, we became best friends very, very quickly. It let me get on with concentrating on Merry Maids, but because they were run from the same office in the same room, she would help me out with Merry Maids as well, which was huge for me.”

When Helen’s dad then decided he wanted to sell the Merry Maids, business, he suggested that Helen and Becky take it over together.

They have now been running it for the last 12 years alongside working other jobs and raising young children.

Though this has been difficult to manage, especially during COVID-19, the pair have been able to lean on each other and be at the forefront of making changes within the business to tackle whatever problems come their way.

Helen and Becky have needed to be adaptable and able to work under enormous pressure, but have been able to manage it together.

Beccy Pope – Owner of Merry Maids North Sussex:

Beccy Pope’s journey into the world of franchising was completely unplanned.

She began her working life as a student with the goal of teaching. But, whilst working three jobs Beccy realised she preferred to earn money.

So, she made a leap of faith, taking a job in the forensics industry doing finance and admin.

After building this business from the ground up along with the owner, she was headhunted as an Operations Director selling military software.

These two roles gave Beccy a good sense of the processes involved in running a company, and she found she loved building a business and running it how she wanted.

In 2017, Beccy had her daughter Isabelle and was faced with a choice as she was worried she was missing out on too much of her daughter’s early life due to the job she was in.

“I could be the mum that I wanted to be or the career person that I wanted to be, and nothing in-between. It wasn’t doable for me to do my job, and to be a good mum.”

So, in August 2019, Beccy purchased Merry Maids North Sussex. Though she faced some difficulties during the COVID-19 pandemic, alongside the birth of her son Finley, Beccy is now both the businesswoman and mum she wants.

“I can be the mum I want to be, and I have the work that I enjoy.

I love going and meeting people. I met a mum a little while ago who just wanted us to go and hoover her floors and mop them because she couldn’t find the time. And that’s real life, isn’t it? My team leader Alex, she’s also got two little boys, and between us: We’re sailing this ship.”

As the newest of these women to the Merry Maids franchise, Beccy says she has received invaluable help and support from the other women in the network like Nicky and Helen, who have helped Beccy with various things during the setup of her business, even though online during the pandemic:

“Helen talked me through how she runs her online shop and was really friendly and positive. She was happy for me to use some of her work if I chose and to call her if I had any problems during or after set up.

Nicky has sent me a few letter templates which have saved me a lot of time too. Considering I haven’t even met these ladies, they have been very supportive!”

Beccy can also be found on her YouTube channel, Beccy Cleans, which showcases Beccy in action running her business, looking after her family and, of course, providing lots of useful cleaning tips.

Want to find out more?

As a leading British franchise, people are at the heart of what we do.

The women of Merry Maids have each brought unique contributions to our franchise network.

This month is all about celebrating them and shedding light on what they do. So, we hope you have enjoyed learning a little more about the women that make up the Merry Maid’s network.

To learn more about a professional domestic cleaning service near you, find your nearest Merry Maids today.

And if the stories of these women inspired you to make a fresh start, get in touch with our franchise recruitment team to learn more about Merry Maids business opportunities near you.