Tag Archive for: nicky morris

Celebrating 20 years of Merry Maids Fylde and Blackpool

The team at Merry Maids Fylde & Blackpool are celebrating their 20th anniversary.

It’s been all smiles and celebration at Merry Maids Fylde and Blackpool as business owner Nicola Morris and her team of cleaning experts celebrate the 20th anniversary of the business.

About Merry Maids Fylde and Blackpool

Nicky Morris established Merry Maids Fylde and Blackpool in 2002 after moving to the area with her husband and young child.

Following a career in the corporate world, Nicky knew she wanted to do something for herself.

And when reflecting on her own experience of struggling to find quality and reliable home cleaning, she recognised that first-rate cleaning services were in short supply.

Knowing there was a need for cleaning services, Nicky started her Merry Maids business and has provided first-class and professional domestic cleaning services in Fylde, Blackpool, Lytham St Annes, Kirkham, Poulton le Fylde, Thornton Cleveleys and Freckleton ever since.

Celebrating 20 years

To celebrate her 20th anniversary, Nicky held a surprise party for her team. And what do you need for a good surprise party? Commemorative Merry Maids cupcakes and balloons, of course!

 

This was a lovely opportunity to socialise, spend time together as a team and ensure all of the new staff who recently joined the Merry Maids Fylde and Blackpool family could get to know everyone.

Giving back

Nicky says she also wanted to give back to the people who made her time in business special: her staff and customers.

To say thank you to her customers, Nicky and her team delivered Merry Maids cupcakes to everyone they cleaned for that day.

And for two extra-special customers who have been loyal Merry Maids Fylde and Blackpool supporters for Nicky’s 20 years in business, the team delivered bouquets as a token of their gratitude.

One of these customers, from Lytham St Annes, started using Merry Maids as cover for a previous cleaner’s absence and is still with us two decades later!

“I first used Merry Maids 20 years ago for full house spring cleans or as cover for my cleaner’s holiday and was always delighted with the results,” she says.

“When I was looking later for a replacement cleaner, I chose Merry Maids as a regular replacement – and I have been with them ever since.

It was a sensible choice, as holidays or other absences were always covered, so the cleaning is done regardless of circumstances.”

We’ve been with this customer through changes in their life and have supported them by customising our services seamlessly.

“When our daughters were still living at home, the visits were weekly. But as they flew the nest and our needs changed, we adjusted schedules to fortnightly.

Ad hoc changes were readily accommodated – a few more hours before and after Christmas and reduced hours if necessary when we were away.”

“It is lovely to come back home after the ladies have been – the house is always clean and tidy,” she says.

And over this time, they have built up a lasting relationship with the team:

“If we are at home when they visit, we enjoy a quick catch-up whilst they crack on.

[The maids] are reliable, hardworking, trustworthy and cheery.”

And “A particular well done and thank you to Debbie, my ‘regular’ Merry Maid,” she adds.

As the anniversary was in December, Nicky participated in the spirit of the season by taking on the role of St Nicky and giving her staff a £20 Morrisons gift card each to mark each of the years they’ve been in business.

That way, the staff could choose to use it for fuel, Christmas food shopping, or to treat themselves!

Nicky says the anniversary was “the highlight of the year” and was thrilled to celebrate her achievement with her team.

“Celebrating 20 years in business is a fantastic achievement, not only for myself but all the dedicated people who have worked for Merry Maids along the way and all our lovely loyal customers who continue to support us.

I put our success down to being lovely, trustworthy people who care about doing the best we can for our customers – at the highest standard of cleaning.”

Need a high-quality and reliable cleaner?

If you’re in the Fylde and Blackpool area and need a cleaner backed by 20 years of experience cleaning homes in your community to the highest quality, get in touch with Nicky and the team today.

As experts in cleaning, Nicky and her brilliant team can carry out a range of cleaning services at premium quality.

Whether you need regular or one-off deep cleans, Merry Maids Fylde and Blackpool have you covered.

Benefitting from 20 years of local experience and over 30 years of expertise as part of the nationwide Merry Maids franchise, our staff are trained to the highest possible standard so that no dusty surface or messy home is a match for our maids.

To speak to Nicky and the team, call 01253 401756 / 07450 612923 for a free, no-obligation quotation.

And nationwide, find your nearest Merry Maids business or call 0800 021 3072 to learn more about Merry Maids near you.