Tag Archive for: online shop

Merry Maids Cambridge and Ely Opens Its Doors with Years of Cleaning Experience Behind It

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A familiar name in professional cleaning is taking its experience into local homes, as Merry Maids Cambridge and Ely officially launches across the area.

At the heart of the new business is owner Malcolm, who is no stranger to the cleaning industry or the communities of Cambridge and Ely.

Malcolm has been involved in ServiceMaster Clean Contract Services, providing commercial cleaning services to businesses across Cambridge, Ely and the surrounding area.

For many years, he has seen first-hand what customers expect from a professional cleaning company. Consistency matters. Trust matters. Attention to detail matters. Most importantly, people want to know that the team looking after their space genuinely care.

Now, Malcolm is taking that experience into people’s homes with the launch of Merry Maids Cambridge and Ely.

“Cleaning has been a huge part of our business for many years, so bringing Merry Maids to Cambridge and Ely felt like a natural next step,” said Malcolm.

“We know what a high-quality clean should look like, but we also understand that cleaning someone’s home is very personal. Customers need to feel comfortable with the people coming through their door.

“We already have an experienced team behind us, and I’m excited to bring everything we’ve learned over the years into residential cleaning and help more people locally.”

A new home cleaning service for Cambridge and Ely

Merry Maids Cambridge and Ely will provide professional domestic cleaning services for households across the local area.

The team can support customers with:

  • Regular domestic cleaning
  • One-off cleaning
  • Deep cleaning
  • Spring cleaning
  • Moving home cleans
  • Additional cleaning support during busy periods

Cleaning can be tailored to suit each household, whether a customer wants ongoing weekly support or simply needs help getting on top of the home.

What can customers expect?

For Malcolm, the launch is about bringing professional standards into the home while keeping the service personal.

Customers can expect trained and experienced cleaners, a reliable cleaning service shaped around their individual priorities.

There is also the reassurance of knowing Merry Maids Cambridge and Ely is backed by an established local cleaning business and the wider Merry Maids UK network.

Vikki, Brand Leader for Merry Maids UK, said:

“We are delighted that customers across Cambridge and Ely will now have access to a trusted local Merry Maids team that understands how important it is to feel comfortable and confident inviting cleaners into your home.

“Malcolm and his team bring valuable cleaning experience, but more importantly, they understand that every customer’s home, routine and priorities are different. Their focus will be on delivering a reliable, high-quality service that makes life easier for local households.

“Whether someone needs regular support, a one-off clean or help during a particularly busy time, Merry Maids Cambridge and Ely is here to give customers more time, more peace of mind and a home they can enjoy.”

For local families, professionals, older residents and anyone who simply wants to spend less of their free time cleaning, the arrival of Merry Maids Cambridge and Ely means there is now another trusted option close to home.

And for Malcolm, it marks the next stage of a cleaning story that started years ago.

Looking for a cleaner in Cambridge or Ely?

Merry Maids Cambridge and Ely is now welcoming enquiries from customers looking for regular domestic cleaning, one-off cleans and additional help around the home.

To speak to Merry Maids Cambridge & Ely about one-off cleaning or regular visit their website or book a one-off clean online or email cambridge@merrymaids.org.uk

Merry Maids Cobham Now Open and Ready to Serve Local Customers

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Merry Maids UK is pleased to announce the opening of Merry Maids Cobham, bringing trusted, professional domestic cleaning services to homes across Cobham and the surrounding local area.

The new branch is owned by Siva Kugathas and Ayranna Kugathas, who continue to grow their successful Merry Maids AAA family. Already recognised within the Merry Maids network for their commitment to quality, customer care and service standards, Siva and Ayranna bring proven experience, strong leadership and a clear focus on delivering reliable cleaning services for local households.

Joining the Growing Merry Maids AAA Family

Merry Maids Cobham now joins their growing group of Merry Maids branches, which includes established businesses in Inverness, Aberdeen, South Surrey and Kingston. This expansion marks another positive step for the Merry Maids AAA family, as they continue to bring professional home cleaning services to more communities across the UK.

Siva has owned ServiceMaster Clean AAA since 2017, growing the business from one territory into one of the largest ServiceMaster Clean Contract Services businesses in the UK. Ayranna also brings valuable operational and people management experience, having worked within ServiceMaster Clean AAA across HR, recruitment, training, employee relations and wider business support.

Experienced Owners with Proven Service Standards

Together, Siva and Ayranna bring a strong understanding of what makes a cleaning business work well: trained teams, clear communication, consistent standards and a service customers can trust. For customers in Cobham, this means access to a professional local team backed by the experience, systems and support of a well-established national brand.

Tailored Domestic Cleaning Services in Cobham

Merry Maids Cobham will offer a range of domestic cleaning services designed around each customer’s home and lifestyle, including regular cleaning, one-off cleans, deep cleans, compassionate cleans,  spring cleans, moving home cleans, end of tenancy cleans and tailored cleaning support.

The team’s aim is simple. To give local customers more time back in their week while keeping their homes clean, comfortable and cared for.

Ready to Support Local Homes

Speaking about the launch, Siva and Ayranna said:

“We are very pleased to welcome Merry Maids Cobham into our Merry Maids AAA family. Every new branch gives us the chance to support another local community with a service people can rely on. We are looking forward to bringing the same care, consistency and high standards to homes across Cobham.”

Merry Maids UK Brand Leader Vikki Donnachie also welcomed the new opening:

“It is fantastic to see Siva and Ayranna continue to grow within the Merry Maids network. Their commitment to service standards, their teams and their customers is clear across their businesses. We are delighted to see Merry Maids Cobham open and ready to support local customers.”

Book Your Merry Maids Cobham Clean

Merry Maids Cobham is now open and ready to take bookings.

If you live in Cobham or the surrounding area and need reliable, professional home cleaning support, Merry Maids Cobham is ready to help.

Visit their website or call the team on 01483575939 or click here to book online.

How to Book a Professional Clean Online with Merry Maids UK

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Booking a professional clean doesn’t have to take long. Many households still arrange cleaning services by phone or email, which can involve waiting for quotes or callbacks. Merry Maids UK offers a quicker alternative. You can book a cleaning service online in just a few minutes through the Merry Maids website.

This guide explains how to book a clean online and what to expect from the process.

How do you book a Merry Maids clean online?

Booking a clean online is simple and quick. You can complete the whole process in a few steps.

  • Visit https://shop.merrymaids.co.uk
  • Enter your postcode to check availability in your area
  • View services and prices instantly
  • Choose the service you need
  • Select a date that suits you
  • Confirm your booking

The process only takes a few minutes and can be carried out at any time of day.

What cleaning services can you book online?

The online shop enables you to book various services based on your location.

These typically include:

  • One-off cleans
  • End-of-tenancy cleans

Each service displays clear pricing, so you know exactly what to expect before you book.

Can you book a clean at any time?

Yes. One of the primary advantages of online booking is flexibility. You can schedule your cleaning service whenever it suits you.

You can book:

  • In the evening
  • At the weekend
  • During a busy workday

Since the system is accessible online, there is no need to wait during office hours.

Why is booking a clean online easier?

Online booking gives you control. You can see prices immediately and select the service and time that suit you.

It also removes the need for:

  • Phone calls
  • Waiting for quotes
  • Back-and-forth emails

Everything is clearly confirmed in one location.

Where is the online booking service available?

The online shop is accessible in specific areas across the UK. After entering your postcode, the system will display whether services are available in your location.

After booking, your local Merry Maids team will perform the cleaning to the same high standard.

Why choose Merry Maids online booking?

Merry Maids UK has provided online booking for more than five years. The system is intended to make scheduling a clean as effortless as possible.

As Vikki Donnachie, Brand Leader at Merry Maids UK, explains:

“People are accustomed to booking services online. Cleaning should be just as straightforward. Our online shop allows customers to enter their postcode, see prices instantly, and book a professional clean in minutes. Convenience and flexibility matter, and our online shop makes it easy to arrange cleaning around your schedule.”

Ready to book your clean?

If you need help with a one-off clean, are preparing a property, or want an easy way to arrange cleaning, the online shop makes it straightforward.

Visit https://shop.merrymaids.co.uk, enter your postcode, and book your clean in just a few simple steps.

Merry Maids Northampton Celebrates Over 20 Years of Trusted Cleaning Across Northamptonshire

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Over Two Decades of Supporting Homes Across Northampton

Merry Maids Northampton is proud to celebrate over 20 years of delivering professional domestic cleaning services across Northampton and the surrounding areas, helping local families, busy professionals and older residents keep their homes clean, comfortable and well cared for.

For more than two decades, the branch has built a reputation for reliability, attention to detail and friendly service. Many customers have stayed with Merry Maids Northampton for years, returning time and again because they value the peace of mind that comes with having a professional team they can trust in their home.

From regular cleaning to one-off deep cleans and specialist services, the team has supported thousands of households across Northamptonshire with flexible cleaning that fits around everyday life.

Experience That Has Grown With The Community

One of the key reasons for the branch’s long-standing success is the experience within the team. Branch Manager Becky Gardner has been part of the business since the early days and has seen the service grow alongside the local community.

Becky Gardner said,
“We are incredibly proud to be celebrating over 20 years serving customers across Northampton. I have been with the business since the early days, and it has been amazing to see how many families have trusted us in their homes over the years. We know how important it is for customers to feel comfortable and confident with the people cleaning their home, and that is something we have always taken seriously.”

Over the years, customer needs have changed, but the focus on quality and consistency has remained the same. Many households today are balancing work, family life and busy schedules, leaving little time to keep on top of cleaning. Others simply want the reassurance that their home is being cleaned by trained professionals who take pride in their work.

Cleaning Services Designed Around Your Life

Merry Maids Northampton offers flexible cleaning plans designed to suit each customer. Services include regular cleaning, deep cleaning, end of tenancy cleaning and help with key household tasks that often get pushed to the bottom of the list.

All team members are fully trained and insured, and every clean follows a structured system to ensure the same high standard is delivered every time. This consistent approach has helped the branch grow through recommendations, repeat customers and strong local reputation.

Becky added,
“Many of our customers have been with us for a long time, and that loyalty means a lot to the whole team. We understand that inviting someone into your home is a big decision, so we work hard to make sure every customer feels looked after from the very first visit. Reaching this milestone is something we are really proud of, and we look forward to continuing to support homes across Northampton for many years to come.”

Book Your Professional Clean With Merry Maids Northampton

If you are looking for a reliable cleaner in Northampton or the surrounding areas, Merry Maids Northampton is ready to help. Whether you need regular cleaning support or a one-off deep clean, the team can create a service that works around you.

To find out more, visit their website. To book your spring clean, call 0800 035 1015, email northampton@merrymaids.org.uk  or book online https://shop.merrymaids.co.uk/postcode

Give Mum the Gift of Time This Mother’s Day With Merry Maids Northampton

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Mother’s Day often brings the same question every year. What gift will actually make a difference?

Flowers fade within days. Chocolates disappear quickly. For many families across Northampton, the most appreciated gift is something far simpler, time and a helping hand at home.

That is why many residents searching for a cleaner in Northampton or typing cleaning near me are turning to Merry Maids Northampton. The professional cleaning service helps busy households stay on top of their homes, while giving families the freedom to spend more time together.

This Mother’s Day, a professional home clean can be one of the most thoughtful gifts you can give.

A Practical Gift That Makes Everyday Life Easier

Modern life moves quickly. Work commitments grow. School schedules become busier. Weekends fill with activities and family plans. For many households, cleaning becomes the task that is pushed further down the list.

Merry Maids Northampton provides a professional cleaning service designed around real life. Customers can choose a cleaning schedule that suits their home and routine.

Services include:

  • Regular weekly cleaning
    • Fortnightly cleaning visits
    • Deep cleaning services
    • Spring cleans
    • End of tenancy cleans
    • One off cleaning support

For families looking for a cleaner in Northampton, the service removes the pressure of trying to keep up with household chores while managing busy lives.

Supporting Families When Life Changes

Cleaning is not always just about convenience. Sometimes people need help during challenging moments.

Customers often contact Merry Maids Northampton during times such as illness, recovery after hospital stays, bereavement, or when caring responsibilities increase. In these situations, having a reliable cleaner can provide valuable support and restore a sense of calm in the home.

The team understands that entering someone’s home during these moments requires sensitivity. Cleaners work with care and respect, helping households regain a sense of normal routine.

Dementia Trained Support That Families Trust

Merry Maids Northampton is proud to have dementia trained cleaners through the Alzheimer’s Society.

This training helps the team understand how important familiarity and consistency are for people living with dementia. Changes within the home environment can sometimes cause confusion. A trained cleaner understands how to work within established routines while keeping the home clean and safe.

For families in Northampton searching for cleaning near me, this specialist training provides reassurance that their loved ones are in trusted hands.

Why Residents Across Northampton Choose Merry Maids

When people begin searching for a cleaner in Northampton, reliability quickly becomes the most important factor.

Merry Maids Northampton is known for providing a consistent, professional service backed by a national brand.

Customers value:

  • Fully trained and insured cleaners
    • Consistent cleaning teams
    • Flexible cleaning schedules
    • Proven professional cleaning systems
    • Dementia awareness training through Alzheimer’s Society

Many customers say they first contacted the team because they needed help staying on top of their homes. They continue using the service because they trust the people who clean it.

Whether you are searching for cleaning near me in Northampton or looking for a meaningful Mother’s Day gift, Merry Maids Northampton offers something many mums rarely give themselves, the chance to relax in a beautifully clean home.

To find out more, visit their website. To book your spring clean, call 0800 035 1015, email northampton@merrymaids.org.uk  or book online use code SAVE15 https://shop.merrymaids.co.uk/postcode and save 15% off

The Merry Maids Online Shop Makes Arranging a Clean Easy

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Many households still arrange professional cleaning services by phone or email, a process that often takes time. Merry Maids UK offers a faster alternative. Customers can book a cleaning service online in just a few minutes through the Merry Maids online shop.

To get started, visit https://shop.merrymaids.co.uk, enter your postcode, and check the prices for your area. You can then select a service, choose a date, and confirm your booking—all online. The process is quick and straightforward.

Merry Maids UK has provided this online booking system for over five years, allowing customers to schedule cleaning services at times that suit them. You can book during the evening, on weekends, or even during a busy workday.

Simple Online Booking 

The online booking system is designed for simplicity. First, enter your postcode on the website. The system will display the services available in your area, along with the prices, so you know exactly what to expect. 

Next, choose the specific service you need. Customers can book one-off cleans or end-of-tenancy cleans through the platform.

Finally, select a convenient date and confirm your booking. The entire process typically takes only a few minutes. For busy households, this saves time and eliminates the need for lengthy phone calls or waiting for quotes.

Why Online Booking Matters

Online booking puts customers in control. You can book at your convenience and see prices instantly.

It also offers flexibility. Whether you’re planning a move, preparing a property for tenants, or arranging a seasonal clean, you can organise everything online in one place.

The system currently operates in selected locations across the UK. Once a booking is confirmed, the local Merry Maids team will carry out the cleaning service.

A Simpler Way to Arrange a Clean

Vikki Donnachie, Brand Leader at Merry Maids UK, explains the motivation behind the platform:

“People are accustomed to booking many services online. Cleaning should be just as simple. Our online shop allows customers to enter their postcode, see prices instantly, and book a professional clean in minutes. Convenience, speed, and flexibility matter to customers, and our online shop provides a straightforward way to arrange cleaning services around their schedules.”

Try the Online Shop

If you’re planning a move, preparing a property for tenants, or simply need assistance with a one-off clean, the online shop is an easy solution.

Visit https://shop.merrymaids.co.uk, enter your postcode, and book your clean in just a few simple steps.

Professional Spring Cleaning in Northampton: Why Booking a Deep Clean Online With Merry Maids Northampton Saves Time and Money

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Many households talk about a spring clean. Fewer actually book one. Life gets busy. The reset gets delayed. Clutter builds up quietly, room by room, until your home feels harder to manage than it should. A professional spring clean brings things back under control, and it does not need to wait for a change in season.

For homes across Northampton, a spring clean is really about creating breathing space. It is the deep reset that tackles the areas regular cleaning misses. Built up grime, hidden dust, tired surfaces. These things affect how your home looks, but also how it feels to live in every day. That’s where Merry Maids Northampton can step in to give your home that deep reset you are looking for.

A Professional Spring Clean Gives You More Than A Tidy Home.

A spring clean is a great way to start as it improves air quality by removing trapped dust and allergens. It reduces bacteria on high-touch surfaces. It restores kitchens and bathrooms that have slowly dulled over time. Many customers notice their home feels lighter and calmer once the cleaning is done. That is not accidental. A clean space reduces stress and helps you focus better on home.

Spring cleaning also protects your home long-term. Dirt and grease wear down surfaces faster. Professional products and techniques help extend the life of flooring, worktops, tiles, and fittings. That saves money over time.

Merry Maids Northampton offers professional spring cleaning services designed around your home. Every clean is tailored. Nothing is rushed. Trained teams follow a detailed checklist that covers kitchens, bathrooms, living spaces, and those often-ignored corners that make the biggest difference once cleaned.

Why Booking Your Spring Clean Online with Merry Maids Northampton Makes Sense

Booking your spring clean online makes the process simple. In 4 easy steps, you can secure your spring clean.

You choose your service. You select a time that suits you. You know the price upfront. No phone calls. No waiting around. Just a clear booking process that takes minutes.

Customers booking a one-off spring clean through the online shop can use an exclusive discount code to save money on their clean.

A spring clean is not about a single weekend or a particular month. It is about giving your home the refresh it needs when it needs it. Whether you are preparing for guests, recovering from a busy period, or simply ready for a reset, booking a professional clean can change how your home works for you.

Benefits of booking online include:

  • Choose the date, time and duration of your clean without back and forth calls or emails.
  • Clear pricing upfront for convenience and transparency.
  • Use Google Pay & Apple App
  • Fast booking, 24 hours a day. Book in 4 easy steps
  • Exclusive offers

Book now and save 15%

If you live in Northampton or the surrounding areas, your home feels overdue for a proper clean. Now is the right time to book, and the results truly speak for themselves.

To find out more, visit their website. To book your spring clean, call 0800 035 1015, email northampton@merrymaids.org.uk  or book online use code SAVE15 and save 15% off your spring deep clean.

Need a Home Reset? Merry Maids Sutton Coldfield Offers 15% Off the Online Shop for One Off Cleans.

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If your home feels overdue for a reset, or you need extra help after a busy period, a one-off clean can make an immediate difference. Residents in Sutton Coldfield, Lichfield, Tamworth and Walsall now have an easier way to book professional cleaning.

Merry Maids online shop allows customers to book a one-off clean for all occasions in just 4 easy steps. Whether it is a full home refresh, help after hosting an event, post-build works or end of tenancies, they can help.  The service is designed to be quick, flexible, and reliable to support you when life gets busy.  It is a popular service with customers who don’t want to commit to a regular service.

Merry Maids Sutton Coldfield provides trained, insured, reference-checked cleaners who follow a detailed checklist, tailored to your home, focusing on the areas you need to ensure you get the clean you dream of. Merry Maids has decades of experience servicing customers in the local area, and every cleaner is dementia/Alzheimer’s trained.  All cleaning equipment and bespoke cleaning products are provided to make your home sparkling clean whilst giving peace of mind.

 

Right now, customers benefit from 15% off their one-off deep clean or the first of their regular cleans when they book online.

One-off cleaning for a fresh start

Benefits of booking online include:

  • Choose the date, time and duration of your clean without back and forth calls or emails.
  • Clear pricing upfront for convenience and transparency.
  • Use Google Pay & Apple App
  • Fast booking, 24 hours a day. Book in 4 easy steps
  • Exclusive offers

Book now and save 15%

If you are looking for a one-off clean, now is a good time to book. The 15% online discount is available for a limited period and applies when you book through the online shop.

To book your one-off clean and save 15%, click here to book online or visit the Merry Maids Sutton Coldfield.

Premium Cleaning Business Launches in Aberdeen under established brand and entrepreneur

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Merry Maids domestic cleaning business opens in Aberdeen for the first time.

Tired of spending your time cleaning?

The world’s biggest domestic cleaning brand has opened its doors in Aberdeen, bringing premium cleaning services to the area under the ownership of a multi-award-winning entrepreneur.

Merry Maids has been the biggest name in home cleaning for over 30 years, with businesses worldwide dedicated to helping local people spend less time cleaning and more time doing the things they love.

With a branch already established in Inverness, the owners, father-daughter duo Siva and Ayranna Kugathas, have launched a brand-new business in Aberdeen, bringing the same services, smiles and standards to the area.

We sat down with them to delve into their plans for the business.

What Merry Maids can do for you

As experts in domestic cleaning, our teams offer premium cleaning that only comes from a worldwide brand, but is provided by the local people who tailor their services to suit you and who know what it means to live and work in your community.

Whether you need a:

Our team of professional cleaning experts will be on hand to handle the cleaning so you can focus on what matters most to them.

Customer Guarantee

Siva and Ayranna want to assure Merry Maids Aberdeen customers of the high-quality cleaning they can expect from the business and the expertly trained staff.

“ Merry Maids is a trusted brand, has been there for long enough, and we do a very good job. We don’t let people down.”

“The cleaners are well trained, and you know what to expect each time: good quality and consistency,” Ayranna agrees.

Expertise and Experience

Siva has been the owner of ServiceMaster Clean AAA since 2017. One of the largest ServiceMaster Clean Contract Services businesses in the UK, the contract cleaning business covers 19 territories spanning from Inverness to Dover, having grown from just a single territory in Guildford.

Ayranna recently completed a degree in Information Technology for Business, all while working as a Human Resources Manager at ServiceMaster Clean AAA. Here, she has not only overseen HR responsibilities from recruitment, training, and employee relations, but also supported many other areas of the business.

“This has been a huge advantage in preparing me for business ownership. As the HR Manager, I’ve developed strong people management skills, dealt with a variety of staffing challenges, and ensured compliance with employment law and best practice—all of which are crucial for running a successful team.”

Beyond HR, Ayranna has also been involved in many other aspects of the business, such as supporting operational decisions, helping with client relationships, and contributing to strategy discussions. This hands-on experience has given her a real understanding of what makes for great cleaning.

Siva and Ayranna have already been running the established Merry Maids business in Inverness and have now expanded their operation to include Aberdeen, creating jobs in the local area and offering residents the ability to book compassionate, professional, and premium home cleaning services from trusted experts.

Siva, in turn, is excited to bring the same energy and growth that he has instilled across his other businesses.

“ I’m really excited because it’s a new journey for me as well. I’m in my fifties, and I have done a few of these in the past. But this is something new.  I’m really excited to go and do the same again.”

Working in the Community

For Siva, this includes working closely with the local community to support local initiatives and people to thrive.

In the past seven years at ServiceMaster Clean, Siva has worked hard to make a difference and give back to the communities he serves, whether through multiple fundraising initiatives, providing cleaning and sponsorship for the local YMCA in Guildford to allow them to provide stable dwellings for homeless people in the area, or working with a local charity to help vulnerable children learn about the dangers of drugs and knife crime.

The business already has big plans to contribute to Merry Maids and ServiceMaster Clean’s charity of the year, Alzheimer’s Society, by participating in this year’s Forget Me Knot Challenge, which has, over the last two years, raised over £14,000 for Alzheimer’s Society.

Merry Maids Brand Leader Vikki Donnachie says she is ecstatic to welcome Siva and Ayranna to the brand:

“I am very much looking forward to welcoming Siva and Ayranna to the Merry Maids network and building on their existing success within ServiceMaster, which I am certain they will do through their commitment to their community, staff and service standards.”

Need a new cleaner?

If you’re in Aberdeen and the surrounding areas and would benefit from an expert cleaning from local professionals, call the team on 01224 023108  and get 10% off your first clean when you book online at shop.merrymaids.co.uk using the code LAUNCH10.

Or nationwide, find your nearest Merry Maids business or book online to see how we can help you today.

Father’s Day: Merry Maids Sutton Coldfield

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We sat down with Merry Maids Sutton Coldfield for Father’s Day.

In honour of Father’s Day – we’re spotlighting the father/daughter business Merry Maids Sutton Coldfield – co-owned by Helen Bielby and Becky Hewitt – but has been in Helen’s family for many years.

Helen’s father still works within the business and so the pair still enjoy sharing their professional lives as father and daughter.

We spoke to Helen about what it was like to work with her father and the history of this particular family business.

The history

In August 1980, a month before Helen was born, both of Helen’s parents were made redundant around the same time.

“They decided to create their own destiny, get out of engineering and purchase a franchise pooling their redundancy money,” Helen says.

They purchased a ServiceMaster franchise – ServiceMaster North Birmingham – which included both the ServiceMaster Restore and ServiceMaster Clean brands under one umbrella.

The business was a family affair, with Helen, her brother, and Nan helping out doing the cleaning.

Her dad ran to the physical side of the business, whilst her mum handled the running and operation.

“ServiceMaster was run from home until 1999 – (ironically when I left home!) so we had no choice but to be part of the business from a young age,” Helen jokes.

“From cleaning fire-damaged items in our back garden to cleaning hotels, cleaning up flooded or fire-damaged homes with our Dad, Mom, Nan etc or dropping leaflets – me and my brother did it all – and occasionally got our pocket money too!”

Then, in 1999, Helen’s mum decided that she wanted to buy a Merry Maids franchise as well.

At the time, Helen was at university and would still help out with the cleaning on her break days, and after university, she would help with the books alongside her job.

When Helen’s mum passed away suddenly in 2010, Helen found herself having to handle both businesses.

They found Becky Hewitt, who was working part-time as in conveyancing at a solicitor’s office.

Helen and Becky hit it off from the start and “became best friends very, very quickly”.

When, in 2011, Helen’s dad decided he wanted to sell the Merry Maids, business, he suggested that Helen and Becky take it over together.

Helen says her family experience and the skills passed down by her dad stood her in great stead to manage the business and that she knew from years of experience that being a part of a ServiceMaster franchise and the Merry Maids was a no-brainer:

“My dad has taught me lots – how to deal with customers, how to work hard and most importantly to have a good brain for numbers!

“I know the brand so well I wouldn’t have thought to look elsewhere – the solidarity the other franchisees have with each other is also very important.”

Helen and Becky have now been running it for the last 13 years alongside working other jobs and raising young children.

Helen says that being a multi-generational business owner is very important to her and the fabric of the business.

“ServiceMaster has been a part of my life since I was a month old – I’m 42 now and very proud to continue to uphold our family traditions of providing reliable and professional cleaning services.”

As a parent herself, we asked Helen if she is hoping to leave a legacy behind for future generations.

“I don’t know to be honest,” she says.

“My children are too young right now – but both the 6-year-old and 4-year-old do love to clean so who knows what their future may be!”

Need help from the cleaning experts?

If you’re in Sutton Coldfield and the surrounding areas and would benefit from over 20 years of cleaning expertise, contact Helen and Becky today on 0121 313 1005 or book online for one-off or deep home cleaning.

Or, nationwide, find your local Merry Maids business today.

Case Study: A deep clean in Sutton Coldfield goes a long way

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Proof from Merry Maids Sutton Coldfield sometimes cleaning goes a long way.

Helen and Becky from Merry Maids Sutton Coldfield were greeted by a pleasant surprise in the post this week.

At Merry Maids, whilst we love our Google and Facebook reviews, there is nothing like a good old-fashioned paper testimonial from a happy customer.

Helen and Becky were thrilled to receive a glowing review of their services from a customer who required a one-off deep clean of his late father’s home.

The problem

The property had been left empty for a month, so the customer advised that the house wasn’t in a good state.

However, the family wanted to hold the wake at the property and put it on the market, so it needed to be turned around quickly.

Initially, Helen spoke to the customer to assess the situation.

He told her that some comprehensive cleaning and dusting were needed.

How we helped

In cases like this, when dealing with grief, sorting through and cleaning the things of a loved one left behind can be an enormous emotional and physical labour to add to a seemingly never-ending list of jobs.

At Merry Maids, our cleaners understand the responsibility and seriousness of the situation and handle all of our cleans with care, dignity, and respect.

In this case, Helen organised a visit and sent two cleaners to visit the property.

They carried out a deep clean of the property, including decluttering, dusting and cleaning all windows and woodwork in the home.

By the end of the day, the property was spotless.

The response

The customer was very grateful and went as far as to send Helen and Becky a letter to say thank you.

“Helen was immediately on the case,” he says.

“Arranging the visit was easy and, on the day, two of Helen’s best cleaners turned up at the house and made quite a cluttered and untidy house ready for public viewing.”

“Thanks to Helen for a superb service.

I would have no hesitation in recommending Helen and Merry Maids Sutton Coldfield,” he adds.

Could you benefit from a deep or regular clean?

If you could benefit from a compassionate, professional, and expert cleaning service, find your nearest Merry Maids business today.

Or if you’re in and around Sutton Coldfield, give Merry Maids Sutton Coldfield a call on 0121 313 1005 to see how they can provide a one-off deep clean or regular upkeep service of your property.

For one-off cleans, you can also BOOK ONLINE in Sutton Coldfield and other select locations through our online shop.