Rachel Mullaney from Merry Maids Leicester has been trained in Mental Health First Aid to help look after her team of expert cleaners.

Mental Health is a hot-button topic these days.

We all have mental health. And better mental health is better for everyone.

Real service starts with real people — and looking after each other is just as important as looking after our customers.

That’s why Rachel Mullaney, Branch Manager of Merry Maids Leicester has joined ServiceMaster Ltd staff in being trained in Mental Health First Aid.

Whether it’s supporting a colleague through a tough day or recognising when someone might need a listening ear, as a Mental Health First Aider, Rachel is here to help create a more caring, understanding workplace.

What the training means

MHFA England® is a social enterprise with a vision to improve the mental health of the nation.

Their expert guidance and training give people like Rachel the skills to spot the signs of poor mental health, the confidence to start a conversation, and the knowledge to signpost to support.

As a certified Mental Health First Aider, Rachel now has the skills and knowledge to provide support to people in her teams who may be experiencing poor mental health.

How was the experience for Rachel?

Rachel says the training has been incredibly valuable for her.

“Completing the Mental Health First Aider training for me has been an invaluable experience for both my personal growth and my ability to support my team and colleagues. Mental Health is such a big part of society, and I found that the course provided a lot of insights into mental health issues which helped me understand the signs and symptoms of various conditions as well as effective strategies for providing support in and out of the workplace.”

“One of the most significant lessons was learning how to approach conversations about mental health in a compassionate and non-judgmental manner. I now feel more equipped to create a safe environment for my colleagues and I feel able to encourage open discussions about mental well-being without any stigma. This training has empowered me to help identify colleagues who may be struggling and offer appropriate support, whether it’s through just simply listening, guiding them to the relevant resources or being a reliable point of contact that people can approach and confide in. I feel that it is really important to have a mentally healthy workplace as we spend more time at work than at home!”

“This course has given me skills to be able to identify and help those who may need it and I feel privileged to say that I am a Mental Health First Aider!”

Need a cleaner in Leicester?

If you’re in Leicester and the surrounding areas and would benefit from professional cleaning services from a worldwide industry leader of over 30 years, delivered by local professionals, call Rachel and her team at 0116 275 9055 or book online.

Or, nationwide, find your nearest Merry Maids business now to see how we can help you today.